I am a very long term user of Serif - WebPlus/PhotoPlus/DrawPlus - and have recently purchased Affinity Photo. Where can I go for real technical support? I don't mean searching endlessly through Forums, I mean getting through to a techie who can tell me why EVERY time I use this software it crashes. There is no conistency in the events leading up to the crash. I am at my wits end and all my loyalty to the Serif stable has gone. I search on 'crash' in the Affinity forums and cannot unravel a thread that tells me anything useful.
Sorry Serif but you seem to have sold your soul - the brilliance of your products was the excellent suppoort and apparently now there is none except through the forums. Not good enough.