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DannyS

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  1. Just wanted to give a heads up to anyone using or planning to use Smugmug. In Sep 2014 I gave Smugmug a go and subscribed for a year. I was sure I unticked the 'automatic renewal' box. A year later I was billed $150 and was obviously very surprised. I went into the settings and unticked it, double, triple checked it. I sucked it up and used it for a while. Recently I was billed again! I went back in and looked at the settings and, the box was ticked. I sent them an email and they replied... Hi Danny, Thank you for contacting us about your account :) Per our Terms (http://www.smugmug.com/about/terms/ Part B, subscription renewals are automatic and you authorize us to complete those renewals by agreeing to the Terms when signing up for your account. ... So basically, the auto-renewal checkbox does nothing...except trick you into thinking your safe.
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