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Jillypepper

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  1. I have followed a number of the suggestions above and am working on my local drive but am still experiencing file corruption issues. The latest file to corrupt, I managed include the page in a new publisher file and found that a couple of the images, whilst they appeared in the layers tabs, were black. So I am assuming this is the problems when the file is saved. All the images are 'embedded' rather than linked so I would have thought the save process would have stored them all within the designer file. Although I could see the designer file content when I open and added a new page in publisher, I could not save the publisher file. Even after removing the images that were black, it still wouldn't allow me to save so couldn't recover the file. To get round this for now, I have various version of the file saved (as suggested) which seem fine (at the moment) but then for no apparent reason they are flagged as corrupted when I try to open them again. Could it be the file size because there are multiple layers with images in? Is there any mileage in me changing the images to 'Linked' and have a dedicated folder for the included images? I don't really want to go through each file and change them if overall file size is not the issue!! Thoughts gratefully received. Thanks
  2. Thank you all for your responses and for trying to recover the file. I will have a look at the Beta version as suggested and will copy my files to my local drive, although I do need them on an external drive in case I want to edit them on a desktop (haven't done that yet with these files). My External drive is a Toshiba HDD and it does go into sleep mode but I haven't had the corruption error whilst working on the file or when the file was open in the background. The instances I have encountered are when I try to open the file after having successfully saved and closed it previously. I also haven't had problems with ejecting this drive, so in theory !, that should effect already closed files. My guess is that something is occurring during the save or close process that is corrupting the file. I have files that are almost identical (different colours/effect etc) that were created from the 'save as' process and (fingers crossed) they are working fine (upto now anyway). Thanks again and wish me luck!
  3. Hi, I have recently experienced files becoming corrupted when using Photo V2 and Designer V2. I have had a look through the various posts on the forum and can't seem to find a solution to the problem. I am using a laptop with windows 11, my files are stored on an external hard-drive but this has been working find. I have other files created at the same time via Designer that are still opening OK (so far!). I have tried moving the files to my internal hard drive but that hasn't helped. The files do contain a number of layers and png photo's (I am making xmas cards for a local animal charity). The pictures being used are my own and have been adjusted and exported as png's from Photo v2. I am assuming that it must be something to do with the pictures but can't be sure. The pictures look fine separately and I have recreated one of the files and readded the pics and so far so good. There doesn't seem to be any reason for the corruption, the files were fine yesterday when I saved and closed them but corrupted today when I tried to open them. Can anyone advise how I can resolve this? Recreating one file, whilst a pain, is doable but if this is going to happen randomly to complicated files insanity will soon follow ! I have uploaded one of the designer files that has corrupted. Any help would be gratefully received. Thanks frame_xmascards_blue.afdesign
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