Not sure where to post this, but I just solved a bunch of my frustration related to not being able to sign in.
I purchased the V2 license using my iPhone and saved the password to my password manager… it auto saved to the account serif.com but I didn’t notice that until today. I then tried to sign in on my iPad and went to fetch the password and there it was right at the top of the list Affinity.store.com (from 2017, but I didn’t notice that date until today either.).
I kept updating the password on the web and saving that new password over and over to the serif.com entry, and then failing over and over because I was trying the same password from 2017 over and over.
i didn’t figure it out until I deleted all references to affinity in my password manager, then reset the password on the website, then went to sign in again on my iPad and the familiar serif.store.com entry was missing. Ugh.
Maybe that helps someone else.
