1.) Are you using the latest release version?
Yes, version 2.0.0.
2.) Can you reproduce it?
Yes, as often as I want.
3.) Does it happen for a new document?
Yes, with a blank document.
- Operating system and version:
Windows 10 Pro 21H2 (Intel i5-9600K@4.8Ghz, Geforce GTX 1070ti, 32gb Ram, Samsung M2 970 EVO Plus)
- Is hardware acceleration (in Preferences > Performance) ON or OFF ?
Tried both. No difference.
- What happened for you (and what you expected to happen).
The program keeps crashing.
- Provide a recipe for creating the problem.
- Open Affinity Designer.
- Create a new blank document.
- Now zoom to the maximum and zoom back out (I use mouse scroll)
- After about 3 - 4 repetitions, the program stops, but the mouse can be moved.
- After a while the program window gets an opac overlay with the loading ring (windows says the program is not responding)
- (You don't need to do these extreme zooms, it just makes the problem appear faster. This problem also occurs during normal use.)
- Any unusual hardware or relevant other applications like font managers or display managers.
No font manager or display manager. Almost a fresh windows installation. Using a 4k display at native resolution.
- Did this same thing used to work and if so have you changed anything recently?
I was looking for an Illustrator alternative and saw that the new version of Designer was released. So I decided to test it and noticed that it crashed almost every time I used it. I tried to isolate the problem and found out that it is related to the zoom function.
After prolonged use (if you don't zoom much) the program becomes extremely slow. For example: You have two boxes and one of them is selected. It takes about 3 seconds to select the second box after clicking on it.
PS: I can also provide the windows "Report.wer" if needed.