Sana Rehman
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Posts posted by Sana Rehman
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I'm still having this problem and its really getting on my nerves now 😟 Any more suggestions to try?
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On 12/15/2022 at 1:39 AM, SrPx said:
Do you mean using the color picker tool from the vertical toolbar, or when double clicking (with or without the color picker tool selected, doesn't matter) the color circle to pick a color in the standard Windows color selector box?
If it is the latter... Do you happen to have your Windows (in MS Windows Settings/System/Screen/ custom scaling (in the middle of the right pane there)) set to 110% or some other odd number (percentage) ? If this is the case, then set it as 109%, 100% or 125% and restart your Windows, and then it shouldn't crash anymore. I tested on two very different PCs, and a pair other users on this forum having the issue, already reported to me that it solved the problem. Hopefully it's that. I believe it happens in all the v2 apps, not only Designer.
It's wheni use the one by the colour wheel. It's at 100%
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Thank you for replying @stokerg
There are no crash reports. I will try these other things you said, It doesn't happen every time but every once in a while only when using the colour picker tool. And I have this horrible habit of doing a bunch of work and not saving for a long time😐
Anyways, thank you!
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The app keeps randomly closing whilst I'm working, mostly when I use the colour picker tool. I don't get a chance to save my work and the recovery file is not fully up to date.
App keeps closing
in V2 Bugs found on Windows
Posted
It happens when I drag the colour picker. Not every time, but alot. Thanks for the advise...my Windows scaling is at 100%...😥I thought it will resolve itself after some time but its been happening since I updated to v2.