roseha

Okay thanks I have been able to use the workaround that Loukash posted (saving without the alpha channel). Still concerned but thanks for all the suggestions.

Hi thanks for all this but I don't think this fixes the real issue which is why the images are opening this way in Affinity? I still have decent copies of them that I can open in other software but Affinity is still opening tiffs/tifs whited out. I just need for them to open normally without having to alter the color profile/channels if I am understanding all this?

Thanks all but I have tried exporting the color image as a tiff but it still opens the same way in Affinity. I can open it normally in Preview (as well as Acorn) but I still don't know what the Affinity issue is. Hoping there is a simple solution to this?

Just to explain the first image is a pinhole photograph, here is a more conventional color photo. Or it was. The screenshot is how it looks when I open it in Affinity and the zip is what I get when I zip the original tif afterwards. thanks screenshot2.zip

I'll try but the zip will still be very large. It seems to possibly respond to the levels setting but I can't fix it back to the way it was before. I don't know if it a mask, I don't use masks not on purpose anyway. I don't know if it's a layer but I only see background layer displayed. It is happening with multiple images so I'm afraid to work on anything important at this point. Thanks Killarmey-Flowers-New-1.tif.zip

I don't know what is causing this and I am at my wit's end. I am trying to import tif images that I previously had no problem with until a couple of days ago. When I import them into Affinity they become whited out with a pixel grid over them. Then I cannot keep this from happening again even if I try to fix them in levels (which doesn't put them back to normal). When I import the same images into Photoline this also happens, but when I import them into Lightroom or Acorn they look normal (at least fixable in Lightroom). I am very concerned. I have a lot of experience with Photoshop (which I no longer use due to subscriptions) so I think there is a setting that I have to undo but please advise. Attached is a screenshot of what is happening (black and white square image saved as a jpeg). Edit: I am using version 1.10.6 on Mac Catalina 10.15.7.

Hi I have been able to remove Affinity Photo from the dock after restarting due to a software update and after running Disk Utilty. I will let you know if there are more issues with Affinity Photo. Thank you

Hello Nathan Thank you for your reply. No I cannot close Affinity Photo and Force Quit also doesn't work. The only thing that has worked is cutting power to my Mac. Here is a photo, showing the dot, I hope it is clear enough. Any further thoughts on this would be appreciated.

Hello Nathan Thank you for your reply. I have followed the directions and when the computer rebooted Affinity was closed. However when I opened it again and cleared the three top boxes it closed briefly but now I cannot close the app or open it. It is hanging again. I have looked at Activity Monitor and there is no reference to Affinity Photo or Serif anywhere. Should I have cleared all the boxes not just the top three? I don't think I can close it again without cutting power to the computer which I would rather not keep doing. Thank you

I have had Affinity Photo since 2021 and the current version I have is 1.10.5. I am running it on a Mac Mini on Catalina 10.15.7. As of the last few days I am not able to close or quit or force quit Affinity Photo. I would like to keep using it even if I had to delete it and download it again, but it's at the point where I can't even restart or shut down the mac because Affinity Photo will not quit. I attempted to trash it but got a message that it was "open" meanwhile attempting to open it or open a photo with it gives the message "not responding". Please advise!