Richard Shagam

It works!! I was able to install the StarXterminator plugin by running AP as administrator. Is that all it took, after all this? It appears that I don't have to run AP as administrator to run the plugin. So it appears I only need to run AP as administrator when I want to add plugins. Or should I run AP as administrator all the time? And no, I don't think I have any old Windows System restore points prior to StarNet2. I'd be unwilling to go back to that point anyway, as I've added other software updates since then. Thanks!!! Richard

I attempted to install, but the installer reported I had a later version (6.0?) already in place. Oh, well!!

Tried both suggestions--neither worked, although they both claimed to have fixed corrupted files. The net repair suggested I try reinstalling .NET. Which versions would I reinstall? Thanks, Richard

Attached is file Also, couldn't find any software that matched the 'issues' list Thanks, Richard AP_crash log-RNS.evtx

Dan C. I uninstalled AP and removed the directories, reinstalled, but going to the PhotoShop plugin install still crashes the system--before doing anything else with AP. By the way, I also installed AP on the miniPC that runs my astrophotography telescope acquisition software--I don't have this problem on that machine, but of course it is way too underpowered to run AP for astro post processing. Getting kind of frustrated, as there are a number of PhotoShop plugins that are supposed to work in AP that would be great for astro pic processing. Thanks Richard

StarNet2 sits entirely in its own directory--it was not 'installed' and there is no way to 'uninstall' in Windows Settings>Apps & features. I'm not sure that deleting the directory will do anything for me. Nor, as I mentioned, did a normal uninstall/reinstall of AP help, because there must be some hidden file that remains behind damaged. When I reinstalled AP, I didn't have to ere-enter my license, so I know that there are files, or perhaps settings in the registry that remain behind. Short of wiping my entire computer system clean, there must be some way to totally remove AP so I can reinstall AP 'clean'? Thanks

Hi, It's been awhile, but I'd like to take up the issue again of my plugin installation having disappeared--AP crashes when I go to the plugin page under Edit/Preferences. As requested back in april, here are my latest crash reports. If this isn't helpful, I think I might have to do a 'complete' uninstall/reinstall of AP. I had tried a simple uninstall/reinstall, but it was apparent that there were some directories left behind. Note: I wouldn't want to do anything that will delete my AP image files. So how would I do a complete uninstall? Thanks 471e4bd1-37ca-4375-82f8-3ccc2111d1d4.dmp fe093b43-7b5c-47b2-8641-e327f7587d5a.dmp 4e748fbe-992e-41a9-911f-8f87cdd21c74.dmp

Tried it--no change. The AP program still crashed when I tried to open plugins under Edit/Preferences. I did notice that the file 'status.json' did reappear in the Plugins directory after having removed it. (Sorry for the delayed response--had temporaily given up on trying to get a fix )

I went ahead and uninstalled AP through the Win10 setup menu, and downloaded and reinstalled a fresh copy of AP 1.10, but the problem remains. All of the other (My JR astro) macros remained in place, after re-opening the Library through the View/Studio setting, so this probably means I didn't do a complete uninstall. By the way, I have no idea if Starnet has anything to do with this problem, as I hadn't wanted to install a new plugin until just yesterday. I would like to get StarXTerminator working again, as it still had some properties I preferred over the new Starnet (plus, I paid for SXT!!!) As you requested, here is a screenshot of the ProgramData.. directory, as well as screenshots of the individual directory contents:

Hi Holding ctrl key while restarting didn't work. It did reset everything, including all of my macros, and plugins, which, of course, I can't re-install because the PhotoShop plugin icon still crashes the system. Some background. I had been using the JR Astronomy macros, and had installed the Hasta la Vista Green and StareXterminator plugins with great sucess. Previously I had also been using the Starnet++ routine (not an AP or PhotoShop plugin, but a separate processing program) for star removal). The problem started after I installed the new Starnet V2 (again, not a plugin, but a separate program). My thought is that perhaps there is some wierd interaction between the new Starnet and AP. If I don't get any workable solution from you, my next move will be to remove and re-install AP. I'm currently out of business with my astroprocessing, as I can't re-install the JR Astro macros, now. Thanks

Hi, I previously installed two photoshop plugins which have worked fine with no issues. I'm running Win10 and I believe the most recent AP version I was trying to access the Edit / Preferences / Photoshop Plugins menu to add another plugin, but when I click on the icon, AP instantly crashes. What should I do next? I haven't found a satisfactory answer in the forum