Jump to content
You must now use your email address to sign in [click for more info] ×

MxPxP86

New Members
  • Posts

    1
  • Joined

  • Last visited

  1. Hi Affinity team, I was working on the file in question on a laptop from an external hard drive, and then put it aside. Laptop fell asleep etc, I attempted to open file and came up against the File appears to be corrupted error. Seems that it's a known issue, I'm hoping the fix is known as well, below are the requested details + the file attached. 1. Which Operating System are you using? Microsoft Windows 11 Pro Insider Preview 10.0.22518 Build 22518 2. Which version of Affinity did the file last get saved in? Affinity Publisher 1.10.4.1198 3. What drive type was the file last saved to (select more than one if needed)? external hard drive exFAT formatted 4. Any other information you think would help us try to find the problem? We suggest that you check to see if you have any backups of the document available in case we’re unable to recover the file. The investigation process can take some time, but we’ll be back in contact with our findings. About backups: where are backups saved to? I couldn't any such folders with backups, or would you be referring to manual backups that I would have needed to create? Thank you for your help in this matter. Best -P Ke mo Leseding Curriculum.afpub
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.