nayld

Hello, This is my second post attempting to receive help with Affinity Designer on Windows 10 (previous post: The same issue persists, I experience extremely heavy lag when attempting to move vertices in affinity, this is not tied in any way to the file size, I experience it in large files with thousands of objects, as well as files with a single line with two vertices. It is important to note that I experience ZERO performance issues with any other software program, game, etc on this PC, everything else runs perfectly besides affinity. my stats are as follows: cpu: i7-9700k gpu: 2060 RTX RAM: 2x8 (16gb) 3600hz DDR4 (XMP enabled) My temperatures never exceed 30deg Celsius, CPU never exceeds 27%, memory never exceeds 46% when using affinity. I have tried clean GPU driver installs via DDU, I have tried completely uninstalling and re-installing the program (including the removal of Affinity in %appdata%) I have tried renaming the %appdata% folder from 1.0 to 1.0 old ver and relaunching, and have updated affinity to 1.10.0.1127. I have also tried every single setting imaginable under the performance tab, as well as disabling snapping. Every single response I received on my last post was the same guy telling me to reinstall my GPU drivers via DDU over and over again without any other insight, and I am at my wit's end trying to troubleshoot this. I have to use this in order to my job and at the moment I am completely unable to do that.

@Dan C I've performed a clean install with DDU each time I've updated my drivers, there has been no improvement, rather I'm now at the point where I cannot use it at all. The now application crashes anytime a shape is divided on the artboard, on top of the heavy lag. Is there someone that I can talk to about a refund, the application is clearly not usable on windows. I do not have any issues on any other applications on this computer, work or game related.

@Dan C I decided to try switching to the studio driver 462.59; the issue is worse when using the studio driver. I also attempted changing my g-sync settings with no results.

Thanks for the links, the driver that I am using is: 466.27 (game ready for 2060 RTX) I am not using the studio drivers the one that is available to download is 462.59. Should I attempt to switch over to the studio driver (462.59)? I am hesitant to add another driver into the mix and potentially cause other issues outside of affinity (I know that I should be able to switch between the two through geforce experience). Are there known similar issues with studio driver 462.59 in relation to affinity? Thanks

Yes I do have g-sync enabled for the main monitor. I have tried the following: 1) disabling g-sync 2) changing the refresh rate (144hz, 120hz, 100hz, 60hz) 3) changing resolution (2560x1440, 1920x1440, 1920x1080 etc) None of these changes makes any difference at all, lag still persists both heavily and randomly. I'd say about 30% of the time I can force the lag to stop by moving from affinity to an older 1080 monitor and then moving it back to the main screen. This is not a permanent fix it sometimes causes the lag to stop for 20 seconds to several minutes. Edit (9:08 am est) : On the topic of g-sync I have also tried changing it "Enable for full screen mode to Enable for windowed and full screen mode" as well, this does not make a difference either.

@Dan C Follow-up: I am now getting a random ~1ms black screen flicker only on the screen my affinity designer app is on (LG 27GL83A (1440p)).

@Dan C Thanks for the response, my drivers are up to date, I did a clean install anyways for science and this did not make a difference. Attached are the current preference settings for Designer. *Note I have tried having Hardware Acceleration both enabled and disabled, and it does not make a difference at all.

Recently purchased Designer for my windows computer, I have been using it daily on mac without issues. I randomly receive extremely heavy lag when in designer, it's extremely disruptive to my workflow and forces me to restart the program multiple times an hour. This is not an issue with my pc, my computer is new, there is nothing running in the background and no other software I'm running has any issues at all. Relevant specs are as follows: cpu: i7-9700k gpu: 2060 RTX RAM: 2x8 (16gb) 3600h DDR4 (XMP enabled) This computer was built with the intention of running high usage GIS software programs daily and should be more than enough to run affinity without any issues. It starts off great but inevitably results in my having to stop what I'm doing to restart the program. As stated previously there are no interactions with my antivirus or firewall, there are no issues with background processes, my cpu and memory are both below 35% usage the entire time I'm using it. It does not seem to be determined by file size or the number of objects in the file. I have tried to perform a clean uninstall and reinstallation of the program, I have gone as far as going into %appdata% and deleting the affinity file followed by a computer restart before re-installation. I cannot stand working on a MAC computer, any help would be greatly appreciated, I want to re-iterate that this is not an issue with my computer, this is an affinity problem. -Thanks