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Palefox

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  1. Hey @stokerg Unfortunately it still happens. I also tried resetting the program settings by deleting the settings folder, but after ~ 20min the same thing happens. Now I notice that there's about a 50:50 chance of either the program still being open after the screens go blank, but with the layers messed up (like described in the original message) or the pc just completely restarting. Still no 'crash' notification and the crash folder is empty I also want to add that this is the only program on my pc with any issue. I don't remember having this problem in the trial version and since I bought Affinity there seem to have been 2 updates (to 1.9.0 and 1.9.1), which is why I am not ready to give up on this program just yet. But at this point it's impossible to get anything done...
  2. Hey guys, I'm a bit lost with this one. I just bought Affinity Photo and worked with it for a few days. Unfortunately it 'stutters' without a clear rhythm. After a while (could be minutes or hours) the stylus sensitivity drops to basically 'do-you-even-hold-the-pen?' and shortly after my monitors go blank for a moment (like after restarting the system) and once the program is visible again, half of my picture is gone. All the layers are still there and visible, but it looks like someone stamped a huge eraser over half the page. Every layer is missing some of the info and since the program didn't really 'crash' I get no notification to restore my last save (crash folders are empty as well). I'm basically saving every 3 minutes manually just to make sure some data remains Another weird thing I noticed with the 'crashed' image files: The viewport looks different depending on how far I'm zoomed out. The attached pictures demonstrate what I mean. The first is my last save 2 minutes prior. The second shows what I see fully zoomed out. Scary, almost everything is gone from all layers (no layer missing, just partially erased). But if I zoom in or export the picture it looks like picture 3 - almost everything is still there except two huge square-shaped blank spaces and a weird smudge in a bunny ear. I did install a few brushes and fonts, but I don't think this would produce such a weird issue? No crashes beside that. My graphic card drivers are up to date, Windows is up to date as well and Affinity Photo runs on 1.9.1 Not sure if my rig matters, but this is what I'm working with: Tablet: Wacom Intuos 4 CPU: AMD Ryzen 9 5950X GPU: ASUS TUF Gaming GeForce RTX 3090 Mainboard: ASUS TUF Gaming X570-Plus WI-FI RAM: 64 GB Program runs on an SSD I hope this is an easy fix Thank you in advance!
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