Jump to content
You must now use your email address to sign in [click for more info] ×

nbmalin

Members
  • Posts

    6
  • Joined

Posts posted by nbmalin

  1. 26 minutes ago, walt.farrell said:

    If you purchased directly from Serif, within the last two weeks, you can request a refund by contacting affinityreturns@serif.com

     

    Yes, I purchased the package directly from Serif (summer bundle offer). Just bought and downloaded it today. If it is possible, yes I think I will ask for a refund. Thank you so much for taking the time to inform me about this. Appreciated.

  2. I have the same problem (that is APhoto crashes when some (not all) HEIC photos are imported from my iPhone 12 pro), but I have noticed that this only happens when the file name (ending) is written in uppercase (.HEIC). When the file name (on a file that makes APhoto crash) is changed from .HEIC (uppercase) to .heic (lowercase), it works fine. That is my experience anywayApplies to both APhoto 1.8 and 1.9. Looking forward to this being fixed in future editions and hope the above can help identify what is causing the problem.

    macOS 10.15.7

  3. I am having the same problem, but unfortunately show content toolbar didn't do the trick. 
    There is no handles and no grid when I click the cropping tool. I might have pressed some key combination that has hid it but I can't seem get it back.
    Please advice. 

    Affinity Photo 1.8.6
    Mac Catalina 10.15.7

    EDIT: The APhoto app just crashed, and when re-opened, everything was back to normal. Weird.
    I can also add that a few days ago the app crashed several times when I tried to open a .heic file. 

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.