Hi there,
Sorry to bother everyone, but I have some difficulties with the affinity products recently.
It's the same with affinity photo or publisher on windows. (obviously we are on the windows part of the forum...)
I work like an hour or so on the software until it freezes, then I have a blue screen on windows with the following error: VIDEO_DXGKRNL_FATAL_ERROR
I updated everything I could on my laptop, windows (10), BIOS, Nvidia pilots....
my configuration is:
XPS 15 9560 (it's a 4k touchscreen)
i7-7700HQ
x64
Nvidia Geforce GTX 1050
In the past I had some crash with the affinity softwares but not so much.
This last week, the blue screen happened almost each time !
It's quite bothersome because I have client work to do.... and losing work is a bummer.
PS: Oh sorry, I'm not on the affinity subforum, could you move it please ?
Anyway, thanks in advance if you can help !
Bye,