Paul McC

Hi stokerg Thanks for following-up with me. I started formatting the book from scratch again and eventually (after another unexplained corrupted file) manage to publish it, thanks. Though I'm dreading having to go back to the file in future for any corrections. Sorry - I've now deleted all the corrupted files in case I opened them by mistake. In terms of feedback for Serif as first-time user who isn't a professional designer - whilst there is much to like about AfP, tbh I would have to think long and hard about using it for my next book in terms of the repeated crashes and the lack of support. I had to format the book 3.5 times in total because of all the problems (some of which may have been user-inflicted, but, as a beginner, without support you can't diagnose the cause of any particular issue so the damage is the same). 😞 Thanks for getting back to me anyway Paul

Nobody from the support team contacted me, so I created a new document and started formatting it again. The same bug happened again and it crashed and continues crashes when I try to save anything. I've now figured out when it happened - both times I had pressed the back space three times when highlighting an italic phrase in the text which I had copied over from an earlier draft. I've no idea why this happens but without support, unfortunately, it seems I have no option but move to Indesign. I have to admit I'm baffled how Serif expects new users to use a tool as relatively complex as Affinity Publisher without offering an option for paid support 😞 Paul

I've turned off Hardware acceleration, thanks. But I can't seem to set-up the beta software after I downloaded and extracted the files. I'll wait until one of the support staff contact me - but I appreciate from the sticky announcement at the top of the forum that they are extremely busy atm. Thanks Paul

Thanks, Carl.

Hi Carl I really appreciate you getting back to me about my crashing issue (I now realise it crashes if I try to change anything in the doc as well as when I try to save it). Thanks for your suggestion. Unfortunately, the book's not really in a state where I can upload it publicly. I very happy to share it privately, but I don't want to impose on anybody - I appreciate that finding these random corrupted text frames can be tricky. I've checked every page of the doc to try to find any of these and I can't. Thanks for your help Paul

Hi I've been following all the threads about AfP crashing whenever you try to save the document - this started this afternoon for me and I'm now stuck half way through formatting a book. I'm running v1.9.1.979 on PC Windows 10. It's happened before, months ago, when I tried to pin an image and I had to start the formatting process over again. I think this, unfortunately, is the final straw. AfP is great in many ways but if it keeps preventing you from doing your work, there comes a point ... Does anyone have any suggestions please, or do I have to start again with a fresh document? Thanks for your help Paul

Hi Lee and Old Bruce I really appreciate you both getting back to me. Problem 1: I wasn't aware that the inline pin didn't have a pin, but as far as I know I was trying to set-up a float with text pin. Whatever I did during my repeated failed pinning attempts, however, seemed to cause a problem with the entire doc - whenever I now try to select *any* text or element anywhere in the doc, the text frame on that page selects, but I cannot select any text/image. All that happens is that a blinking line cursor appears halfway-down on the far left margin of that double page spread. I tried deleting the original image and frame I was working on, but I still couldn't select any text. I couldn't find what I did in the history to roll back. So I gave up and I'm now half-way through formatting the book again ... staying well away from pinning (this time I was only going to embed the images and decoration lines at the very end when all of the pages layouts are fixed, so hopefully they won't move). Problem 2: The other reason I decide to take the drastic step of starting from scratch was that I was finding it impossible to add pages to the front of this doc for my front matter. Apologies if I was doing something stupid here, but every time I used the Pages panel to add an even number of pages before Page 1, and then Placed and autoflowed my front matter docx onto these pages, the new text on the final page always seemed to vertically align itself, no matter what I did. (In my second attempt, I've started from my title page, in order, so that I won't have to add any new pages to the front of the doc). Sorry if I'm not explaining these issues very well. I'll DM a link to the failed doc to you Lee - it would be great if I knew what I did wrong, so that i could avoid doing it accidentially again. (Please don't jusdge my formatting - it's my first attempt at this! 🙂 ) Thanks for your help with this Paul

Hi I'm a new user to Affinity Publisher and my first project has been, somewhat ambitiously, to try to format a 300 page book 🙂 I've managed to create a master page, auto flow the text across it, formatted the text in each chapter and Place the images in the text. When I've come to add the front matter pages, though, I've realised that I need to pin the images to the text to avoid them getting separated as new pages are created at the front. (I'm learning as I go!) When I select the picture frame with the image in it, however, and either click the "float with text" button in the toolbar or the "Float" button in the Pinning panel, nothing happens. No pin appears in the doc for me to position and the image does not behave as if it is pinned. Also, when I try to pin the line underneath my main section titles, the line seems to disappear and again no pin is created. I wondering if there was something obvious that I am missing here? Thanks for your help Paul