Katherine Hollyday

I used it for a bit on my old windows 7 computer for one day to test it. It seems to work fine on the windows 7 desktop computer, but I need it to run on my windows 8.1 laptop, which is what I use most because I can take it with me to work. I did not have to login or enter a key code to use that free trial on the windows 7 machine, so why would I need to do that to use the free trial on my laptop? I don't get the impression that tech support is all that great with this product, so I want to be sure that it will work before I buy it.

It never opened on my windows 8.1 computer until yesterday. And it said that I have 10 days on my free trial as of yesterday. So, how can that be?

I finally got it to open the activation screen by setting the NVIDIA graphics to the " integrated graphics " setting. However, I do not have an activation key, since I am trying the 10 day free trial. I did not receive anything indicating an activation key at all. I checked the emails I received, and don't see anything in my Affinity account. Closing the window closes everything, so I am unable to get in to try it. BTW, It says I have 10 days left. I was able to get the software to work on my old windows 7 computer, but I want to use it on my windows 8.1 computer, which is where I am having problems. How do I get it to open? I want to buy this, but I need to make sure it will work on this computer, or else, what's the point?

I have installed the Affinity Photo trial version, and it says it installed correctly, however, when I try to open it, the splash screen comes up, but then just freezes. Looking at the Task Manager, it runs for a few seconds, then all activity stops. I have tried using different compatibility settings in windows, but that does nothing. My computer OS is Windows 8.1. My graphics card is an Nvidia GTX870M. I have 32 GB of ram, 144 GB of free storage available on my C drive. I have no idea why it won't open. I unplugged my second monitor and external hard drive, restarted, and tried to open it after rebooting. Nothing. I also tried running it as the administrator, that didn't do anything. I also uninstalled it, and reinstalled it. No change. I was planning to buy this to edit 3D 360 panoramas, but the trial version has me reconsidering, since it won't even open. HELP!