Stephen Elliott

Hello! I also am late in responding to things. However, I have been able to finish my document because I discovered a workaround. I selected all of the linework, copied it, and pasted it into a new document, and it worked. Still not sure why that problem occurred in the first place. Anyways, besides that one hiccup, Designer has been working like a champ this whole time. I have attached a file of the completed version as an svg. Just thought you might like to see how it turned out Thanks for reaching out! Rain_Stick_Part_II_Precipitation.svg

Hello, Thank you for your reply. Having had a few days to look at the problem and troubleshoot myself, I have discovered two things. 1) It's the same file that is having issues. Other files of the same size are working without problems. 2) I have the app on Mac and IOS, and I have the exact same problem, with the same file. Other files of the same size also work just fine on the IOS version. I thought it might be more useful if you had the file? I don't know if it can be fixed, but it would be just lovely if my 10+ hours of work weren't wasted There are 9 crash reports that look like they happened during the time I had this initial problem. I have attached them. Below that, you can see the screenshot of my setting. I also noticed that my activity monitor was showing a few processes running that weren't necessary and were eating up some of my RAM. After closing some of them and restarting the program, I feel like the performance improved. However, I still cannot edit the file in question. Thanks! Rain Stick Part II- Precipitation-1.afdesign Affinity Designer_2020-04-16-150445_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-19-134327_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-20-190057_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-20-190157_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-21-093644_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-21-093739_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-21-095453_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-21-095454_Stephens-MacBook-Pro.crash Affinity Designer_2020-04-21-100441_Stephens-MacBook-Pro.crash

UPDATE: One thing that helped me was to go to my Utilities and click on Activity Monitor. I found a lot of tasks running in the background from programs I had previously opened (I also noticed that Chrome was eating up a lot of memory) and I closed out anything that wasn't essential (I had to Google a few things to figure out their function, because I am NOT the most tech-savy person). I found that I was running near my RAM limit (I have 8GB) when running Designer and Chrome + those miscelaneous tasks. I worked for about 1/2 hour without any problems after shutting it down to the point that I was only using about 1/2 my RAM (4GB). Didn't have any more time yesterday/today because art is my part-time gig, but I'll update if I the problem doesn't come up for a few days.

I am having the exact same problem on a 2019 macbook pro. Did you figure out how to fix it?

I have 2019 Macbook Pro with these settings: Processor: 2.3GHz Intel Core i5 Memory: 8gb 2133 MHz LPDDR3 Graphics: Intel Iris Plus Graphics 655 1536 MB I am working on a large format file (111.75 cm x 38 cm) as required for my project. I am using the pencil tool to go over the raster sketch I added at the beginning of this work. The program will work for a while then crash unexpectedly. Sometimes it is crashing after about 1/2 hour, sometimes it is crashing every few minutes, and sometimes, it crashes the instant I make a line with my pen tool. I don't have the world's greatest specs, but my computer is pretty new, and while the physical file size is large, the actual size is about 20 mb, which seems small. Am I missing something? Anyone else having this problem?