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Danconia

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  1. Thanks Dan, So here is what I did and for now, it's working. I removed the dock which is this item that I purchased from Amazon and that solved the problem. https://www.amazon.com/gp/product/B0838WTFD1/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. TOTU Upgraded Universal USB-C 4K Triple Display Docking Station I'm going to look further into your suggestion and see if that's what was the issue somehow connected to the use of the dock. Anyway, thank you again. Very much appreciated. I'm not an expert in Affinity yet but I want to move away from Xara to your ecosystem and I would have been very sad to not have been able to use it on this Mac, which would have been returned if that ended up being the case. Best, Sean
  2. Not sure if any of this helps... Date/Time: 2020-03-25 15:47:03 -0700 End time: 2020-03-25 15:47:19 -0700 OS Version: Mac OS X 10.15.4 (Build 19E266) Architecture: x86_64h Report Version: 29 Data Source: Stackshots Shared Cache: 0x678f000 1AA38D3C-DC7A-3725-818F-D2D95E93CCE9 Command: Affinity Designer Path: /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer Identifier: com.seriflabs.affinitydesigner Version: 1.8.2 (1.8.5) Parent: launchd [1] PID: 1969 Event: hang Duration: 16.01s Duration Sampled: 1.59s (process was unresponsive for 14 seconds before sampling) Steps: 16 (100ms sampling interval) Hardware model: MacBookPro16,1 Active cpus: 16 Time Awake Since Boot: 1000s -------------------------------------------------- Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting -------------------------------------------------- Heaviest stack for the main thread of the target process: 16 ??? (Affinity Designer + 5956) [0x109e4e744] 16 NSApplicationMain + 777 (AppKit + 12278) [0x7fff30b8eff6] 16 -[NSApplication run] + 658 (AppKit + 201198) [0x7fff30bbd1ee] 16 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352 (AppKit + 259296) [0x7fff30bcb4e0] 16 _DPSNextEvent + 883 (AppKit + 265369) [0x7fff30bccc99] 16 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 193913) [0x7fff32581579] 16 ReceiveNextEventCommon + 359 (HIToolbox + 194292) [0x7fff325816f4] 16 RunCurrentEventLoopInMode + 292 (HIToolbox + 195261) [0x7fff32581abd] 16 CFRunLoopRunSpecific + 462 (CoreFoundation + 532478) [0x7fff3394dffe] 16 __CFRunLoopRun + 874 (CoreFoundation + 534981) [0x7fff3394e9c5] 16 __CFRunLoopDoObservers + 457 (CoreFoundation + 537639) [0x7fff3394f427] 16 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23 (CoreFoundation + 537845) [0x7fff3394f4f5] 16 ___NSRunLoopObserverCreateWithHandler_block_invoke + 41 (AppKit + 9435472) [0x7fff3148b950] 16 __62+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayLink]_block_invoke + 266 (AppKit + 1968641) [0x7fff30d6ca01] 16 CA::Transaction::commit() + 644 (QuartzCore + 8964) [0x7fff3f40d304] 16 CA::Context::commit_transaction(CA::Transaction*, double) + 334 (QuartzCore + 14102) [0x7fff3f40e716] 16 CA::Layer::display_if_needed(CA::Transaction*) + 757 (QuartzCore + 152681) [0x7fff3f430469] 16 -[CAOpenGLLayer _display] + 580 (QuartzCore + 790660) [0x7fff3f4cc084] 16 CAOpenGLLayerDraw(CAOpenGLLayer*, double, CVTimeStamp const*, unsigned int) + 304 (QuartzCore + 791439) [0x7fff3f4cc38f] 16 -[TiledCAOpenGLLayer copyCGLPixelFormatForDisplayMask:] + 2533 (libcocoaui + 22813253) [0x10bfdea45] 16 CGLChoosePixelFormat + 85 (OpenGL + 36325) [0x7fff3e446de5] 16 ??? (OpenGL + 39068) [0x7fff3e44789c] 16 ??? (OpenGL + 25569) [0x7fff3e4443e1] 16 cglBadApplicationNotMuxAwareLockDown + 45 (OpenGL + 25249) [0x7fff3e4442a1] 16 ??? (OpenGL + 23196) [0x7fff3e443a9c] 16 IOServiceOpen + 39 (IOKit + 13304) [0x7fff366be3f8] 16 io_service_open_extended + 137 (IOKit + 13458) [0x7fff366be492] 16 mach_msg_trap + 10 (libsystem_kernel.dylib + 3578) [0x7fff6d83fdfa] *16 hndl_mach_scall64 + 22 (kernel + 819750) [0xffffff80002c8226] *16 mach_call_munger64 + 517 (kernel + 2303493) [0xffffff8000432605] *16 mach_msg_overwrite_trap + 722 (kernel + 1133218) [0xffffff8000314aa2] *16 ipc_kmsg_send + 309 (kernel + 1039557) [0xffffff80002fdcc5] *16 ipc_kobject_server + 568 (kernel + 1209128) [0xffffff8000327328] *16 ??? (kernel + 2135665) [0xffffff8000409671] *16 is_io_service_open_extended + 297 (kernel + 8769961) [0xffffff8000a5d1a9] *16 ??? (AppleMuxControl2 + 34840) [0xffffff7f81b36818] *16 IOWorkLoop::runAction(int (*)(OSObject*, void*, void*, void*, void*), OSObject*, void*, void*, void*, void*) + 62 (kernel + 8573694) [0xffffff8000a2d2fe] *16 ??? (AppleMuxControl2 + 34700) [0xffffff7f81b3678c] *16 ??? (AppleMuxControl2 + 36562) [0xffffff7f81b36ed2] *16 ??? (AppleMuxControl2 + 36789) [0xffffff7f81b36fb5] *16 ??? (AppleMuxControl2 + 58849) [0xffffff7f81b3c5e1] *16 ??? (AppleMuxControl2 + 4586) [0xffffff7f81b2f1ea] *16 IOEventSource::sleepGate(void*, unsigned int) + 75 (kernel + 8578795) [0xffffff8000a2e6eb] *16 IOGraphicsSystemWorkLoop::sleepGate(void*, unsigned int) + 9 (IOGraphicsFamily + 139137) [0xffffff7f813d6f81] *16 IOGraphicsWorkLoop::sleepGate(void*, unsigned int) + 100 (IOGraphicsFamily + 36532) [0xffffff7f813bdeb4] *16 lck_mtx_sleep + 112 (kernel + 1255424) [0xffffff8000332800] *16 thread_block_reason + 175 (kernel + 1317935) [0xffffff8000341c2f] *16 ??? (kernel + 1324017) [0xffffff80003433f1] *16 machine_switch_context + 200 (kernel + 2388456) [0xffffff80004471e8] Process: Affinity Designer [1969] UUID: 209ACC73-0283-313D-B608-678A4B81B71C Path: /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer Architecture: x86_64 Parent: launchd [1] UID: 501 Footprint: 1178.66 MB Start time: 2020-03-25 15:47:18 -0700 End time: 2020-03-25 15:47:19 -0700 Num samples: 16 (1-16) CPU Time: <0.001s (527.8K cycles, 203.2K instructions, 2.60c/i) Note: Unresponsive for 14 seconds before sampling Note: 4 idle work queue threads omitted
  3. I did update my Mac to the newest version 10.15.4 and last night it worked. Then I had to reinstall from scratch do to other programs not functioning correctly and I'm back to square one. I did everything that I could think of to downgrade to Mojave but on these new 2020 MacBooks, they are too smart for me. I even put the system back to the old framework (journaled) and it still wouldn't let me install Mojave. Basically, I can do anything other than open a new document. The minute I try, I get the beach ball.
  4. Thanks for your help. Tried it. No luck. Here is a screen capture of the settings.
  5. Hi there, Have a new MacBook. Installed Affinity Designer. I'm able to do everything including selecting a page size but as soon as that's done, I get the beachball and the program is otherwise unresponsive. Is this a known issue? Thanks, Sean
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