stepfull

Thanks! You've been very helpful!

Sorry, should have specified that I'm working in the Photo Persona. Looking at your links, it seems just pressing the designated key by itself works, no Shift or Enter key needed. Thanks! Must have got my wires crossed. Still, odd that they stop working entirely at times, but then I randomly seem to lose ALL of the shortcut keys at times, and sometimes my ability to right-click. Can't figure out why. I've decided "it is what it is."

Also, sometimes none of the shortcut keys for Tools work at all 😔 It's as if something causes them to stop completely, then start again, but with the same issues mentioned in my prior post. I can't figure out what the trigger for that is.

I've noticed that only some of the shortcuts for Tools work with the Shift key. Here is a list of those that don't (meaning nothing happens at all): Shift+H for Hand tool Shift+V for Move tool Shift+I for Color Picker tool Shift+S for Clone Brush tool Instead, one needs to hold the Enter key while pressing the designated letter shortcut - something I stumbled upon completely by accident as I was writing this post and compiling the list above. Also, holding either the Enter key or Shift key seems to works for the rest, with one exception - I was unable to find any keyboard shortcut that works for this tool set probably because it's mapped to the 'B' key, used for other brush tools - but this group isn't in that toggling: Blur Brush / Sharpen Brush / Median Brush / Smudge Brush I don't believe I've done any custom keyboard mapping. This inconsistency of Shift only working for some, while Enter works for all but one, seems bizarre. Is this a bug, or something I missed somewhere?

Another member looked at the crash reports (which I wasn't able to open myself), and found the solution - needed to update the tablet driver.

Thanks - apparently there has been a new driver since last time I looked. So that seems to have been the fix. (Still not happy about the situation with having to choose between using Affinity products versus being able to scan to my computer from my printer, but I guess the only thing I can do is get a new printer - which isn't going to happen.)

I can only run Affinity products as administrator, which is not ideal. Both apps otherwise just crash on trying to run them, whether by opening the app directly, or via a file. I've reached the point of thinking maybe I should give up and switch to a different application. I'd really hate to do that, because I very much prefer using the Affinity products. App version (for both): 1.10.5.1342 Platform: Windows 10 Home 21H2 System: CORSAIRONE, Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 32 GB RAM Display adapter: NVIDIA GeForce GTX 1080 Ti I deleted the Utilities (Control Panel) for my Brother printer as advised elsewhere (not happy - this means I can't scan from my printer/scanner to my computer.) I've made sure to disable "tablet mode". I've turned off acceleration within both Affinity apps. I have an older Wacom Intuos tablet (CTH-480) that I rarely use and mostly leave unplugged. Possibly the culprit? Log text for both apps indicates: Wintab: Initial WTInfo call failed / Wintab: Failed to create tablet context (I see this whether or not I have the tablet plugged in. Latest crash reports attached. bcd2d2dc-3560-4f5e-ae78-eb001332f4e8.dmp 94ab8e41-ac43-4bdf-b61f-e93ad1369d6b.dmp

Just installed the 1.7.3.481 update of Affinity Photo for Windows 10. Now none of the shortcuts are working. This happened once before after an update. If I go into Edit...Preference...Keyboard Shortcuts, the shortcuts are there, but none of them work. How do I get them back?