edoyle
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Where is sales support?
in Customer Service, Accounts and Purchasing
Posted
Hello - this one is for the attention of Serif sales support. I sent an e-mail to "affinityorders@serif.com" on 17.06 with a question about a publisher order. I got a confirmation response on the same day to say that the queue was 5 working days behind and to "be patient". On 28.06 I sent another mail as a follow up and today is now 02.07 and I have heard nothing back. Can someone from Serif get in touch with me please? No-one is that busy. Thanks.