Phil Robinson

I am using Affinity Photo only

Since installing the latest version 2.6 and the new machine learning tools. Both of my computers run very slowly when using these tools. One computer uses windows 10 and the laptop is windows 11. The windows 10 hs 16GB of RAM and the laptop has 8GB. What is the recommended specs now to successfully use these tools?

I use Affinity photo on two computers A Dell desktop Inspiron series and version 1.9.1 is virtually unusable on this system unless I disable the hardware acceleration then it seems to work fine for me. It runs very slowly and I kept getting the not responding message from windows. My other system is a HP Pavilion laptop and this operates with no issues. I guess the graphics capability is much better (and newer)

Thanks for the reply flow and opacity are 100% Protect alpha was ticked. took me a while to find it as it was off screen Problem solved

Hi I am having some issues with my laptop when applying masking to images. I cannot for some reason use the paintbrush to expose of hide areas on the mask. This function works perfectly well on my desktop. Any suggestions please? I have tried doing a repair function on the installation. This had no effect

Walt, Thanks now successfully installed Phil

Hi Walt , still having trouble, Two files attached Phil Setup.log SetupUI.log

Hi, I have Affinity photo installed on both a desktop and a laptop (both windows 10) I was able to update the desktop by downloading the latest exe file as indicated on starting photo, however my laptop will not update to the latest version. I have tried 4 times now and on each occasion i get the "set up failed message". How can i update my laptop? Phil Robinson