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Showing results for tags 'shortcut error'.
I recently logged on to my computer (Win 10 PC) to find that the shortcut for my Affinity Designer program was not appearing properly. When attempting to run the program, it remarked that files for the software could not be found. Fearing the files may have somehow been corrupted, I re-downloaded the software and launched the program as an admin. Upon opening, a message appeared informing me that the Product Key was Invalid, after which the program closed out. Following this, I went all the way back to the original emails I was sent from Affinity upon my purchase, and from there I downloaded the software again using the link they had provided for me. Installation of the software gave me the option of removing the previously existing files or repairing them, so I clicked on repair. After this was completed, I launched the program again, only to find the same message informing me that my Product Key was Invalid. Can someone please provide assistance on how to fix this issue, as I am in the middle of several projects that I would like to have completed in a timely manner.