Hey Serif team,
A simple request really. I would like to gain access to my account. I have changed computers and need to download my Draw Plus and Page plus products again (yes, I'll move to Affinity eventually). I've requested almost five times to be sent my password reset and nothing has come to my email (8 hours ago). Yes, I've checked the spam folder.
I'd appreciate if someone could look into this please. If I recall correctly, the last time I had to access it, I couldn't get in either.
Kind regards,
Penny