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Showing results for tags 'AF-358'.
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My iPad did an automatic update for Affinity Designer 2 for the 2.2 update. When I opened the app ALL of my live documents were gone! What happened and is there any way to get them back?
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Hi, I re-started my ipad and most of my Affinity Designer files are gone. Only the early junk ones I used for experiments when I was testing things are still there. I came here to the forum to find out what is going on and it seems my files were only in a 'sandbox'. I now see that in the gallery view there is an option to Save, but there is no Save option when one is working on the open file. I didn't know about this sandbox thing. Is it normal for all to be lost when re-starting the ipad? The ipad storage settings say AD Documents and Data is using 3.59gb. But it's only some very small junk files that are left. The recent ones I care about are gone. Is there any hope that they are hiding somewhere? I don't know why the junk files are still there as they don't seem to exist in any AD folder in Files. It seems the sandbox preserved some things during the re-start but unfortunately, the wrong things. I don't understand why the nature of this temporary sandbox and the hard save option from the gallery is not part of the prompt system when using the app early on. I like the app but this experience is disappointing. Version: 2.2.0.2005