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Showing results for tags 'AF-2234'.
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What Application are you using? [Designer/Photo/Publisher] Photo. Are you using the latest release version? (here's how to check) Yes. I'm using it in Trial mode. Can you reproduce it? (if you cannot then we may struggle to also, making it even harder to fix) Yes. Please see image and afphoto file attached. 1. Open the afphoto file. 2. Zoom out several times. At a certain zoom level, part of the image disappears (seems like due to sampling). See attached gif, too. Does it happen for a new document? If not can you upload a document that shows the problem? I've attached the afphoto file. What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)? Windows 10. Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?) Hardware acceleration is ENABLED. I've also tried Disabling it, but it doesn't have any effect. What happened for you (and what you expected to happen) The drawn lines that are disappearing are thin, but it it is reasonable to expect them to render. If I view this in XnView, for example, or other photo-editing software, I can see the lines. It's only in Affinity Photo that it disappears. Did this same thing used to work and if so have you changed anything recently? (software or hardware) No, this is my first trial of Photo. Thank you for reading. untitled.afphoto