[Affinity Store Account Creation And Order/license Queries]

Welcome to the forum MeanDeane :)

 

This is an issue that we're aware of. For some unknown reason their was an error taking payment or passing your order details from PayPal to our store. Our Web team are hoping to roll out an update to our store soon to fix this error and give more information explaining why the error occurred. You can either wait a few days and try again or if you have a debit/credit card, use that instead. Feel free to PM me to discuss this further.

 

Thank you for the follow up. I did try using credit/debit as well as the PayPal option, but the result was the same. I will try again in the future. 

[Affinity Store Account Creation And Order/license Queries]

I have been trying to purchase Affinity Designer for Windows since its release, but I have not been able to as a result of a server error (I guess that what it is?). I have filled out all of the criteria needed in order to purchase a license, but every time when I submit my order it comes back with Error 500 "There was a problem handling your request."

 

I was wondering if anyone else ran into this problem and has since figured a solution for it. It is pretty annoying, not only because I missed the early buy specials because of this, but provided that I am still experiencing this error. Any insight would be helpful. Thank you.