[300 dpi export shows as 72 dpi in PhotoShop]

I am happy to see this issue has been fixed with the latest update! Now, When I import an image for the first time, I do the following to change it to 300 dpi without losing any metadata.

 

1. Open image

2. Document-> resize document...

3. Change dpi to 300

4. check the resample box

5. click resize button

 

Image is now set at 300 dpi and will show as 300 dpi in other programs including PhotoShop.

I set up a macro to one click this operation for each image instead of going through the process one step at a time.

 

Thanks.

[300 dpi export shows as 72 dpi in PhotoShop]

Yes, this is still an issue and the bug still exists. Affinity's solution is to uncheck the "embed metadata" box but this erases all the metadata including caption, copyright, etc, etc, etc (not a solution).

 

Affinity Photo is USELESS without them fixing it. I paid for it already so I am sure they are doing nothing to improve because they already have my money (I couldn't get an answer from anyone when I asked for my money back).

 

Everything you say is true (i can not confirm your indesign comment), but if people I send photos to can not see that it is 300 dpi in PhotoShop then they do not believe it to actually be 300 dpi.

 

Sorry I can't help you and that the support team at Affinity can't/won't help either. Maybe they will get to it someday.

[cropped/resized photo not opening at 300 dpi...]

Also, I have to do that for every picture. Is there a way for AP to remember that that is the option I want (I would like AP to remember the crop size too as well as other tools).

 

Thanks.

 

Jay1

[cropped/resized photo not opening at 300 dpi...]

Thanks. While that did save the dpi at 300, the metadata (including the caption) is now gone. Is there any other way to crop and resize without losing that info?

[cropped/resized photo not opening at 300 dpi...]

I am trying to crop and save a photo at 300 dpi and the photo only reopens at 72 dpi. How can I save/export the photo to then reopen in PhotoShop or Affinity Photo at 300 dpi?

 

My workflow in Affinity Photo is:

1. open the photo (opens 3456 x 5184 px at 72 dpi in AP)

2. crop

3. try resize image to 2000 px on the short side (I have to change the dpi to 300) - this is the first part of my issue; if the photo loaded at 300 then I wouldn't have to make that change too.

4. levels

5. curves

6. export...

 

The final picture will then open up in PhotoShop (and in AP) at the newly cropped sized but showing 72 dpi. This is the second part of my issue; I would like to see that with 300 dpi showing.

 

Can anyone help with this issue?

[300 dpi export shows as 72 dpi in PhotoShop]

I sent the file again.

 

I am using the current version.

 

Could you crop and resize a new file in AP, export/save it as a jpg and send it to me. I can then try to open it in PS and in AP to see what happens. This may help me determine where my workflow is off or if there is a problem.

 

Thanks.

 

Jay

[300 dpi export shows as 72 dpi in PhotoShop]

Here is some more info...

 

If I save a file (jpg) in PS at 300 dpi, it opens in AP at 300 dpi.

 

If I save a file (jpg) in AP at 300 dpi, it opens in PS at 72 dpi.

If I save a file (jpg) in AP at 300 dpi, it opens in AP at 72 dpi.

If I save a file (afphoto) in AP at 300 dpi, it opens in AP at 300 dpi.

 

If I export a file (jpg) in AP at 300 dpi, it opens in PS at 72 dpi.

If I export a file (jpg) in AP at 300 dpi, it reopens in AP at 72 dpi.

 

Those are the scenarios I have tried and the results are all different.

 

I would like for the original jpg (from the camera) to open in AP at 300 dpi (like when a PS file opens). Then I could crop and tone and save the photo without changing the dpi. That is how it currently works for me using PS.

 

Any insight into how this works in AP would be appreciated.

 

Thanks.

[300 dpi export shows as 72 dpi in PhotoShop]

Hi MEB,

 

I uploaded a file named jay1.jpg to your link. When I open it in PhotoShop is shows at 3903px x 2000px at 72dpi.

 

I followed your instructions and that is what happened.

 

Also, when I open that file in AP, I get the same dimensions (it shows up at 72 dpi).

 

Jay

[300 dpi export shows as 72 dpi in PhotoShop]

The tutorial does explain how dpi works (not new information) but does not answer my question as to why photos open in AP at 72dpi and open in photoshop at 300dpi. AP might be a good product but doesn't currently work for me and customer service and support seems to be failing too.

 

Any help from a moderator or developer would be appreciated. Thanks.

[300 dpi export shows as 72 dpi in PhotoShop]

Hi Callum,

 

Has there been any progress on this issue? My trial has expired and I can no longer check to see if this issue has been fixed.

 

Thanks.

 

Jay

[300 dpi export shows as 72 dpi in PhotoShop]

I tried that several times and it still will not upload.

[300 dpi export shows as 72 dpi in PhotoShop]

I attached a file to the last post but it is not sending it? I tried it several times with advanced and basic uploader. File is less than 20mb. Please advise.

[300 dpi export shows as 72 dpi in PhotoShop]

My workflow in PhotoShop is:

1. open the photo (opens 11.52 x 17.28 in at 300 dpi in PhotoShop)

2. crop

3. resize image to 2000 px on the short side

4. levels

5. curves

6. save as...

 

The final picture will then open up in PhotoShop at the newly cropped sized at 300 dpi. Now, when I open that photo in AP, the dpi is still at 300.

 

My workflow in AP is:

1. open the photo (opens 3456 x 5184 px at 72 dpi in AP)

2. crop

3. try resize image to 2000 px on the short side (I have to change the dpi to 300) - this is the first part of my issue; if the photo loaded at 300 then I wouldn't have to make that change too.

4. levels

5. curves

6. export...

 

The final picture will then open up in PhotoShop (and in AP) at the newly cropped sized but showing 72 dpi. This is the second part of my issue; I would like to see that with 300 dpi showing.

[300 dpi export shows as 72 dpi in PhotoShop]

HI Callum,

 

Does my question make better sense now?

[Can "Enter" be allowed to mean "Done," etc?]

I would also like the return/enter key to "apply" or "merge" a change I just made. For example, after I change the levels or curves, I would like to hit return to "apply/merge" the change so I can then move on to my next task. This would allow keyboard use instead of finding mouse, moving mouse and clicking on merge/button.

 

Thanks.

[300 dpi export shows as 72 dpi in PhotoShop]

I could not get the sample photo to send. Is there a certain way to attach it to a post?

 

But, I have also outlined my workflow to help my question make more sense.

 

My workflow in PhotoShop is:

1. open the photo (opens 11.52 x 17.28 in at 300 dpi in PhotoShop)

2. crop

3. resize image to 2000 px on the short side

4. levels

5. curves

6. save as...

 

The final picture will then open up in PhotoShop at the newly cropped sized at 300 dpi. Now, when I open that photo in AP, the dpi is still at 300.

 

My workflow in AP is:

1. open the photo (opens 3456 x 5184 px at 72 dpi in AP)

2. crop

3. try resize image to 2000 px on the short side (I have to change the dpi to 300) - this is the first part of my issue; if the photo loaded at 300 then I wouldn't have to make that change too.

4. levels

5. curves

6. export...

 

The final picture will then open up in PhotoShop (and in AP) at the newly cropped sized but showing 72 dpi. This is the second part of my issue; I would like to see that with 300 dpi showing.

[300 dpi export shows as 72 dpi in PhotoShop]

I would like to export jpg files at 300 dpi. They are opening at 72 dpi (300 would be better there too) in AP and when I resize and export them, they open up at 72 dpi in PhotoShop. I need the output jpg to be at 300 dpi. Is there a way to accomplish this?

 

Thanks.