cramosm Posted October 9, 2019 Share Posted October 9, 2019 I installed MAC OS 10.15 and now I cannot open any of my Affinity Apps (Photo, Designer, Publisher). When I click on the app logo it starts booting and freezes. Is there a way about this? Thank you! Quote Link to comment Share on other sites More sharing options...
Bryce Posted October 9, 2019 Share Posted October 9, 2019 Did you reboot your computer after the install finished? It's not a bad idea since many things are still setting up after it says it's finished. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted October 10, 2019 Share Posted October 10, 2019 Adobe also warns about installing OS Catalina, because there are major compatibility issues with applications, especially graphics. For example: https://www.idownloadblog.com/2019/10/08/lightroom-photoshop-macos-catalina-issues/ http://osxdaily.com/2019/10/09/troubleshooting-macos-catalina-problems/ Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Staff Callum Posted October 10, 2019 Staff Share Posted October 10, 2019 9 hours ago, cramosm said: I installed MAC OS 10.15 and now I cannot open any of my Affinity Apps (Photo, Designer, Publisher). When I click on the app logo it starts booting and freezes. Is there a way about this? Thank you! Hi Carmosm, Welcome to the forums We have had a few reports of this. Please could you try uninstalling and reinstalling the apps? C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
cramosm Posted October 10, 2019 Author Share Posted October 10, 2019 (edited) Due to other obligations I just came back to my computer. I learned that Catalina was distributed as Beta earlier this year, maybe since last year, so that those compatibility issues should not be there. (1) Photoshop Elements 14, which didn't work yesterday, today is booting fine. (2) Affinity Photo starts booting then nothing happens. On right click the option Force Quit appears. Epson scanner wasn't working either and a visit to Epson website solved it by downloading 64 bit version of the drivers. Is there a way to see Affinity Photo booting to pinpoint where it stalls, maybe a new security check or a 32 bit file? This is just an idea. Other people having the same problem? Edited October 10, 2019 by cramosm More information. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 10, 2019 Staff Share Posted October 10, 2019 4 minutes ago, cramosm said: Due to other obligations I just came back to my computer. I learned that Catalina was distributed as Beta earlier this year, maybe since last year, so that those compatibility issues should not be there. (1) Photoshop Elements 14, which didn't work yesterday, today is booting fine. (2) Affinity Photo starts booting then nothing happens. On right click the option Force Quit appears. Please could you try my suggestions above? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
cramosm Posted October 10, 2019 Author Share Posted October 10, 2019 I will be doing that, but right now I have to go away for one hour. I will let you know after uninstalling, reinstalling. Thank you. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted October 10, 2019 Share Posted October 10, 2019 15 minutes ago, cramosm said: Other people having the same problem? https://forum.affinity.serif.com/index.php?/search/&q=Catalina&sortby=newest&page=1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Seneca Posted October 10, 2019 Share Posted October 10, 2019 16 hours ago, cramosm said: I installed MAC OS 10.15 and now I cannot open any of my Affinity Apps I've been running Catalina Beta since the day it was released to developers in June. I've never had a problem running any of Affinity programs at all. Quote 2017 27” iMac 4.2 GHz Quad-Core Intel Core i7 • Radeon Pr 580 8GB • 64GB • Ventura 13.6.4. iPad Pro (10.5-inch) • 256GB • Version 16.4 Link to comment Share on other sites More sharing options...
Cecil Posted October 10, 2019 Share Posted October 10, 2019 So far, zero problems. Sidecar has allowed me to forgo replacing a driverless Wacom Tablet, with my iPad Pro. The Apple Pencil, iPad Pro, Sidecar and Affinity Photo, better than canned beer. Quote Cecil iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS Continuous improvement is better than delayed perfection Link to comment Share on other sites More sharing options...
cramosm Posted October 10, 2019 Author Share Posted October 10, 2019 Success! Affinity Apps running fine. Thanks to all for your comments and help. Quote Link to comment Share on other sites More sharing options...
Fr3ShiE Posted April 4, 2020 Share Posted April 4, 2020 (edited) OH NO! I was just using Affinity Photo, ran the update on my Mac to 10.15.4 and now all the tools are un-selectable!!! OMG Apple does it again, "Download the latest hardware outdate now!" I've tried restarting the computer and deleting and reinstalling Affinity Photo on my Mac. What a pain in the butt. I also got a notification that the new Wacom tablet I just purchased is using a legacy something or other and that I'll have to contact the developer. Oh my frolicking goodness! Can anyone help? Edited April 4, 2020 by Fr3ShiE Quote Link to comment Share on other sites More sharing options...
Phil Vetra Posted April 6, 2020 Share Posted April 6, 2020 (edited) With the Wacom tablet I followed these instructions on Youtube...Link Don't forget to restart. Edited April 6, 2020 by Phil Vetra Quote Link to comment Share on other sites More sharing options...
Ethel Posted May 29, 2020 Share Posted May 29, 2020 I have tried no less than 16 times to install Affinity Photo because this NEW MacBook Pro (2020) running Catalina (it CAME with it, NOT my choice) will NOT let me install this program. The only options i have for installing things is either save file (I tried this ONCE) or DiskImageMounter which was fine for firefox and an android transfer program. None of my CS5 programs work cuz 32 v. 64 bit, so I'm trying to find subs cuz I'm NOT buying into that extortionist rental program of Adobe's, ESPECIALLY since i paid FULL price for the CS5 suit back in 2010. ANybody? ANybody? What's a work around? Even the Affinity guys couldn't help. They say no one else has had this problem "TODAY. " but i see HERE that SEVERAL people had problems various YESTERDAYS. Quote Link to comment Share on other sites More sharing options...
R C-R Posted May 30, 2020 Share Posted May 30, 2020 @Ethel Which store (Mac or Affinity) did you buy AP from? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
cramosm Posted May 30, 2020 Author Share Posted May 30, 2020 The problem was solved a few weeks after my post. This dates from the first time Catalina was launched. Either Apple or Affinity fixed it, since I saw many posts on the problem. Since then I've had no problems. I bought Affinity Photo after having cooperated with the Beta version some years ago, directly from Affinity. By the way, I also have had big problems with Adobe's suites. I used Photoshop since 1992. Then over the years I bought into their suites and worked with Dreamweaver, InDesign, Lightroom, and so on, until 2005 or so (I forget) when they came out with their monthly plans and I couldn't open the programs on my computer once I migrated to a new iMac. I am an Affinity fan now: AF Photo, Designer, Publisher. By the way, I lost all my Dreamweaver files… As for your problem, I think the best way is to go to Apple's forums. jmwellborn 1 Quote Link to comment Share on other sites More sharing options...
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