Ftrink Posted October 8, 2019 Share Posted October 8, 2019 The designer app keeps crashing. Was doing it before I updated it and keeps crashing after update. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 9, 2019 Staff Share Posted October 9, 2019 Hi Ftrink, Welcome to the forums Does the app crash with all files or just one? Are you doing anything specific when the app crashes? If possible could you please provide a screen recording of the crash? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Ftrink Posted October 9, 2019 Author Share Posted October 9, 2019 Happens exactly how other people posted here. And it happens in every file. Sometimes when I open a file, sometimes just performing any action Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 9, 2019 Staff Share Posted October 9, 2019 Please could you provide a screen recording of the crash along with the exact model of your iPad? Could you also please send me your crash log it can be found in Settings > Privacy > Analytics > Analytics Data then look for the Photo iPad crash. Then click Share to save to an .ips file. You can then save it to a cloud service and attach it here. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Ftrink Posted October 9, 2019 Author Share Posted October 9, 2019 IMG_0595.MP4 IMG_0595.MP4 Quote Link to comment Share on other sites More sharing options...
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