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[FAQ] Supported Windows Version Not Found


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If you're seeing the message Supported Windows Version Not Found when installing our apps, you will need to update your version of Windows to a supported version:

Affinity Store version

  • Windows® 10 (1607 Anniversary update or higher)
  • Windows® 8.1
  • Windows® 7 (Service Pack 1; Aero enabled)

Microsoft Store version

  • Windows® 10 (1607 Anniversary update or higher)

To find out which version of Windows you have, please press the Windows Key + R on your keyboard, this will open the Run window. Please type: winver into the text field and press Enter. An About Windows window will appear showing you which version of Windows you have currently installed. If you have a version of Windows which is older than the versions listed above, please update Windows using Check for Updates.

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