Nguyen Minh Thuy Posted October 7, 2019 Share Posted October 7, 2019 Before updating to iPad OS, I used affinity very well, all functions work normally. But after update iPad OS, I couldn't import psd text as text layer, it's become pixel layer, so i can't edit text. Even though I have updated the latest affinity update. This makes me have a lot of difficulties, looking forward to support. Thanks Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 7, 2019 Staff Share Posted October 7, 2019 Hi Nguyen Minh Thuy Sorry to hear you're having trouble, could you please upload a copy of your .psd file to the following link for me? https://www.dropbox.com/request/akgZklvaRfsmaFQLfL7p Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Nguyen Minh Thuy Posted October 7, 2019 Author Share Posted October 7, 2019 12 hours ago, Dan C said: Hi Nguyen Minh Thuy Sorry to hear you're having trouble, could you please upload a copy of your .psd file to the following link for me? https://www.dropbox.com/request/akgZklvaRfsmaFQLfL7p Hi Dan C, Thank for you reply. I have attached my file to you dropbox. Please check. Thank you so much. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted October 8, 2019 Staff Share Posted October 8, 2019 Thanks for your file. Unfortunately this isn't an issue with the Affinity app, but the .PSD file itself. I've opened the file in Photoshop and all layers are Pixel layers - there is no selectable or editable text. Have you been sent this file, or have you saved/exported it yourself from another application? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.