dkistner1111 Posted October 6, 2019 Share Posted October 6, 2019 I had a bad crash on my early 2013 Mac along with my Time Machine backup failure and essentially have had to start over with a clean install (Mojave). I've managed to get the system restored and Affinity Publisher and Affinity Photo installed, but the download of Affinity Designer from the App Store just hangs and won't download. I've tried everything, including the last resort: walking away and sleeping on it! I don't know if I dreamed it or not, but it seems to me that in the distant past I had to get support for this same kind of thing with the App Store. How do I get Affinity Designer reinstalled without having to buy it again? I've already bought it for desktop and iPad, along with Affinity Photo and all the books! Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted October 7, 2019 Staff Share Posted October 7, 2019 Hi dkistner1111, 17 hours ago, dkistner1111 said: I had to get support for this same kind of thing with the App Store. That would make sense, as there isn't anything we can do to help with Mac App Store installs If you get in touch with Apple, i'm sure they will be able to help get this issue resolved Quote Link to comment Share on other sites More sharing options...
dkistner1111 Posted October 7, 2019 Author Share Posted October 7, 2019 Thank you. I will go there. Quote Link to comment Share on other sites More sharing options...
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