Chrissyt Posted October 5, 2019 Share Posted October 5, 2019 I have got all my software up to date and all version 1.7.3 - but the Studio Link isn't working consistently. When i am working in Publisher I can connect with Photos but I'm getting this message when i try to connect with Designer. Am I doing something wrong? thanks for your help, Chris Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2019 Share Posted October 5, 2019 Have you started and exited Designer at least once? [Edit: Before you started Publisher.] What store(s) did you purchase each of the applications from? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Chrissyt Posted October 5, 2019 Author Share Posted October 5, 2019 All purchased- and updated - from affinity website. And yes, I have started and exited Designer a couple of times now, trying to get this to work! cheers, chris Quote Link to comment Share on other sites More sharing options...
Wosven Posted October 5, 2019 Share Posted October 5, 2019 I have this same problem with APub Bêta, but the regular APub links properly to AD and AP. Quote Link to comment Share on other sites More sharing options...
R C-R Posted October 5, 2019 Share Posted October 5, 2019 6 hours ago, Chrissyt said: All purchased- and updated - from affinity website. And yes, I have started and exited Designer a couple of times now, trying to get this to work! But have you quit & restarted Affinity Publisher since you started & quit Designer? Also, I am not sure this is required anymore but are all three apps in the top level of the Applications folder, none in a subfolder of that folder or in any other folder? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Chrissyt Posted October 6, 2019 Author Share Posted October 6, 2019 I have just downloaded a fresh copy of Designer - and stored them all as suggested by you in the top level of the App folder - and all seems to be working now! Thanks for the advice folks - cheers, chris walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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