Bobbybob Posted October 3, 2019 Share Posted October 3, 2019 Hi Nikon guy that bought a Canon Power Shot G5x Mark II. Looking to see if anyone has had success with this cameras raw files on the iPad. Apple has the G5x listed as being supported but not the Mark II. When I try and import a CR3 file into Affinity Photo, it’s states file not supported even though I can se that image in Photos on the device. Thoughts? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 3, 2019 Staff Share Posted October 3, 2019 Hi Bobbybob, Welcome to the forums If the camera isn't on the iOS raw list then technically we shouldn't support it however its odd that you can view the image in photos and not our app. If possible could you provide a sample file for me to try with? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Bobbybob Posted October 3, 2019 Author Share Posted October 3, 2019 Thanks, C! Here is a screenshot of what I get when I try to import the photo. Let me see if I can post the file somewhere for you to access...it’s over the size limit. Quote Link to comment Share on other sites More sharing options...
Bobbybob Posted October 3, 2019 Author Share Posted October 3, 2019 See if you can get the file this way: https://drive.google.com/file/d/1J8kBvSaFOpPy-b-8VDY03O_SgsBYK8pX/view?usp=drivesdk Quote Link to comment Share on other sites More sharing options...
Bobbybob Posted October 8, 2019 Author Share Posted October 8, 2019 On 10/3/2019 at 4:40 AM, Callum said: If the camera isn't on the iOS raw list then technically we shouldn't support it however its odd that you can view the image in photos and not our app. If possible could you provide a sample file for me to try with? Hi Callum...wanted to see if you were able to access the image and get it to open on the iPad? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 8, 2019 Staff Share Posted October 8, 2019 This image opened fine for me on iPad please could you make sure you have the latest version of Affinity and iOS installed? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Bobbybob Posted October 8, 2019 Author Share Posted October 8, 2019 Thanks for looking at it...very interesting. You were able to open it in Affinity? This is the version I am currently running, which looks to be up-to-date in the App Store (1.7.3.155). Also not sure if you saw the image i posted with what i get when i try to open the image...but that is what i get. I wonder if my OS is corrupt?? Quote Link to comment Share on other sites More sharing options...
fde101 Posted November 8, 2019 Share Posted November 8, 2019 On 10/8/2019 at 12:36 PM, Bobbybob said: I wonder if my OS is corrupt?? Have you checked to see if an update is available in Settings -> General -> Software Update? Quote Link to comment Share on other sites More sharing options...
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