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[AD 1.7.2.471] AI Import broken [solved]


Steps

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I received an AI file that can't be imported in Designer 1.7.2.471.

Other AI files from other artists work as expected, but this one is always blank with no layers. :( There is no error message.

The aritst also gave me the EPS export to see what it should look live after import.

converted.eps

original.ai

EDIT: It's not a real bug since it's not an original AI file. I didn't know that. All good.

Edited by Steps

Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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19 minutes ago, Steps said:

Thank you, @Wosven.

What should I tell my artist to change in the file that will make the import work?

Your artist, who used CorelDraw to draw/trace the child's image, needs to open it in AI and use the following setting if an AI file is even desired:

Capture_000239.png.bb4b55870bbc4b0dae492676fd79681c.png

Or, just provide a PDF out of CorelDraw, or perhaps an SVG.

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@MikeW Wow, thank you. How did you find out it's CorelDraw? The artist told me AI was his source format.

Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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6 minutes ago, Steps said:

How did you find out it's CorelDraw?

If you open the .ai file in a text editor you'll find this line:

%%Creator:Adobe Illustrator (TM) 16.000000 Exported from CorelDRAW X7

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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@MikeW & @walt.farrell Thank you a lot!

Yes, my artist just admitted that CorelDraw was used to trace and AI for the coloring. Gotcha.

Good, I will give instructions and close this bug.

Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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12 minutes ago, Steps said:

Wow, thank you. How did you find out it's CorelDraw? The artist told me AI was his source format.

Aside from opening the file as Walt did, the file info in AI also reports CD.

CD doesn't create a PDF-compatible AI file. You might desire to receive the original CD file from this artist as well. That way if the original can be archived should it ever be needed by you or another person.

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