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[AD 1.7.2.471] AI Import broken [solved]

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I received an AI file that can't be imported in Designer 1.7.2.471.

Other AI files from other artists work as expected, but this one is always blank with no layers. :( There is no error message.

The aritst also gave me the EPS export to see what it should look live after import.

converted.eps

original.ai

EDIT: It's not a real bug since it's not an original AI file. I didn't know that. All good.

Edited by Steps

Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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Usually AD read and import an embedded PDF inside the AI file. If there's no PDF embedded in the file, it can't. That's probably why there's nothing dlispayed with this one.

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Thank you, @Wosven.

What should I tell my artist to change in the file that will make the import work?


Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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19 minutes ago, Steps said:

Thank you, @Wosven.

What should I tell my artist to change in the file that will make the import work?

Your artist, who used CorelDraw to draw/trace the child's image, needs to open it in AI and use the following setting if an AI file is even desired:

Capture_000239.png.bb4b55870bbc4b0dae492676fd79681c.png

Or, just provide a PDF out of CorelDraw, or perhaps an SVG.

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@MikeW Wow, thank you. How did you find out it's CorelDraw? The artist told me AI was his source format.


Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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6 minutes ago, Steps said:

How did you find out it's CorelDraw?

If you open the .ai file in a text editor you'll find this line:

%%Creator:Adobe Illustrator (TM) 16.000000 Exported from CorelDRAW X7

 


-- Walt

Windows 10 Home, version 1903 (18362.356), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.3.481 and 1.8.0.486 Beta   / Affinity Designer 1.7.3.481 and 1.8.0.486 Beta  / Affinity Publisher 1.7.3.481 and 1.8.0.502 Beta

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@MikeW & @walt.farrell Thank you a lot!

Yes, my artist just admitted that CorelDraw was used to trace and AI for the coloring. Gotcha.

Good, I will give instructions and close this bug.


Windows 10 Pro x64 (1903). Intel Core i7-9700K @ 3.60GHz, 32 GB memory, NVidia RTX 2080
Affinity Photo 1.7.2.471, Affinity Designer 1.7.2.471, Affinity Publisher 1.7.2.471

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12 minutes ago, Steps said:

Wow, thank you. How did you find out it's CorelDraw? The artist told me AI was his source format.

Aside from opening the file as Walt did, the file info in AI also reports CD.

CD doesn't create a PDF-compatible AI file. You might desire to receive the original CD file from this artist as well. That way if the original can be archived should it ever be needed by you or another person.

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