Jump to content

Requirements for Help offline ressources ?


Recommended Posts

Hi,

I'm running Designer + Photo 1.7.xxx on a Windows 7 SP1 64bits computer, not so connected and updated by Microsoft Update.

There are several scripts errors when I launch the Designer / Photo offline help.
What are the requirements for having this help section working 100% if possible ?
Sometimes I've noticed too examples images before/after not showing too.

I'm ok to update only needed Microsoft packages, but don't want to update the whole system to stay on a fluid computer (my personal point of view !)... if possible.
Thx !

Affinity-help-error01.JPG

Affinity-help-error02.JPG

Link to comment
Share on other sites

  • Staff

Can you please let me know the default browser that your are using if it is still Internet Explorer then you can get these errors due to Microsoft no longer providing security updates for this browser, if you have a different web browser can you please use this URL to go to our online help and let me know if you get the same scripting errors

Link to comment
Share on other sites

Hey. Default browser on this machine is Firefox Developer 70.0b10 (64 bits), and is working fine on some tests on the link you gave. No scripts errors, before/after images are working when click on them. It looks like ok.

Affinity offline help is using "the render" or "the engine" of IE ? That's why I'm having problems ?

Thx for your help ;)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.