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Scrolling causing crash


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I am now using the latest beta (173.475) and had the same problem (with the 172 official version) with the program crashing when scrolling the pages of document (in this case, 50 pages of text and illustrations). It seems to be a problem of memory, as scrolling requires it, but the programmers know better. I will reinstall the 458 version which I didn't notice having this problem. I will test it by doing some scrolling and see what happens.

Win 10

16 GB RAM

Acer R 572

Yoga 720

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  • Staff

Hi @sdrum,

We have heard of this before but struggle to constantly reproduce it in house.

Can you upload the file here? I'll see if I can reproduce it

Can you also go to%appdata%\Affinity\Publisher\1.0\CrashReports\reports and upload the reports in there

Thanks

Serif Europe Ltd. - www.serif.com

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