Molei47 Posted September 27, 2019 Share Posted September 27, 2019 (edited) Problem: Installation of Affinity Publisher doesn't work. Steps to reproduce: Running affinity-publisher-1.7.2.exe on Windows 7 (SP1 installed and Aero enabled) Expected result: Installation starts Actual state: the installation doesn't start the splash screen is displayed permanently, see attached screenshot no reaction even after 30 min, no abnormalities with CPU and RAM in task manager More info: Installation file was downloaded 2x, even the 2nd file could not be installed. Running as administrator didn't work either An installation on Win10 was successful, but this is not the desired working environment. Questions: How can the installation be performed? Which 3rd party components could cause that problem? already checked that one: Edited September 27, 2019 by Molei47 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 27, 2019 Staff Share Posted September 27, 2019 Hi Molei47, Welcome to the forums Sorry to see you're having trouble! This usually indicates that your .NET framework is out of date or corrupted. Could you please download .NET 4.8 framework from the following link, restart your PC after installation and try installing Affinity again? https://dotnet.microsoft.com/download/dotnet-framework/net48 Alfred 1 Quote Link to comment Share on other sites More sharing options...
Molei47 Posted September 29, 2019 Author Share Posted September 29, 2019 Thanks a lot, this hint worked out. Dan C 1 Quote Link to comment Share on other sites More sharing options...
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