Win7 Installation of Affinity Publisher doesn't work

[Molei47]

Problem: Installation of Affinity Publisher doesn't work.

 

Steps to reproduce:

• Running affinity-publisher-1.7.2.exe on Windows 7 (SP1 installed and Aero enabled)

 

Expected result:

• Installation starts

 

Actual state:

• the installation doesn't start
• the splash screen is displayed permanently, see attached screenshot
• no reaction even after 30 min, no abnormalities with CPU and RAM in task manager

 

More info:

• Installation file was downloaded 2x, even the 2nd file could not be installed.
• Running as administrator didn't work either
• An installation on Win10 was successful, but this is not the desired working environment.

 

Questions:

• How can the installation be performed?
• Which 3rd party components could cause that problem?
  • already checked that one: 

Edited September 27, 2019 by Molei47

[Dan C]

Hi Molei47,

Welcome to the forums

Sorry to see you're having trouble! This usually indicates that your .NET framework is out of date or corrupted. Could you please download .NET 4.8 framework from the following link, restart your PC after installation and try installing Affinity again?

https://dotnet.microsoft.com/download/dotnet-framework/net48

[Molei47]

Thanks a lot, this hint worked out.