Erase tool in Pixel Persona - no hard edge

[capturleat]

Hello everyone!

I hope someone can help me, as the title says I am unable to get a hard edge using the erase tool in AD Pixel Persona.  I'm hoping it's just something very straightforward that I'm doing wrong but for the life of me, I can't figure out what.  I'll attach a screenshot of a test image here to clearly illustrate the issue.  As shown, I have hardness currently set to 100% and to confirm, there is no change no matter where else I drag the slider to. 

If this has already been raised, then my apologies.  So far though my searching hasn't found it already asked/answered.

Thanks in advance of any help, would be much appreciated.

 

 

 

[Pšenda]

Brush settings in More?

[capturleat]

@Pšenda thanks for your reply.  The brush settings in 'More' are looking like this, I'll attach...

[walt.farrell]

You'll notice the brush profile looks soft in that dialog, probably due to the flow jitter that you have specified. Try setting that to 0.

[capturleat]

Hi Walt, thank you I've just given that a try but to no avail.  It does look soft doesn't it, that's what I don't understand since the hardness is set to 100%.  I have no memory of ever having previously tinkered with these more settings on the erase tool specifically but yes look, having done so, it remains the same:

[Greyfox]

3 hours ago, capturleat said:

It does look soft doesn't it,

You could try the Reset button in the Brush selection dialogue, or

Try Edit->Preferences->Miscellaneous, Click on Reset Brushes

Your erase brush, set with Opacity, Flow and Hardness all at 100% should then look like this

Edit: Sorry, I see you are using Affinity Designer, not Affinity Photo.  The suggestion may still be valid, but the brush selection dialogue may not be exactly as shown in my screen shot.

Edited September 27, 2019 by Greyfox
AD not AP

[Pšenda]

@capturleat, try another (hard) brush in Brush panel.

[capturleat]

@Greyfox and @Pšenda thank you both, I've just tried those two things as well but unfortunately, the problem still remains.

 

 

[carl123]

Hold the CTRL key down when starting the app, select all items in the pop-up menu that appears and continue.

This should set everything back to their defaults

If you have added any custom brushes or assets etc make sure you have backups of these before doing the above

[capturleat]

Thank you @carl123.  I may do this, I don't know I'm thinking about it.  In truth though I'm pretty scared now to go ahead with such a huge next step since just now, having already reset brushes as suggested above, comfortable in the knowledge that all custom brush packs are in my PC downloads to reinstall, so far only two have worked.  With all the rest, I simply get an 'Error importing brushes' message.   This whole mess has really cut into my work time, starting to get really upset, my schedule is tight...I may go back to Adobe, might have to...I'll weigh up my options before deciding what next.  Again thank you though, for having taken the time to respond and that goes to all who did so.  If I do manage to fix the problem/s, I'll post here again to say so.

[carl123]

3 minutes ago, capturleat said:

Error importing brushes

That has been fixed in beta 1.7.3

You could always load the above beta which does not interfere with your current version and just works as a separate app

 

 

[capturleat]

Thanks Carl, I'll try

[capturleat]

Installing the Beta has worked, not only for importing brushes but also, the eraser tool in the beta version is functioning correctly.  Many thanks again @carl123.

[Salpal]

I am now experiencing this exact issue in Affinity Designer 2. Was there no resolution other than a bug fix?

[Pšenda]

4 hours ago, Salpal said:

Was there no resolution other than a bug fix?

What do you mean "bug fix"? Do you mean a software repair intervention?
As is clear from the previous posts, it was only a local problem in the configuration/installation of the application, which was solved by resetting it.