skua Posted September 23, 2019 Share Posted September 23, 2019 I'm in the process of evaluating Affinity Designer as I'm trying to work myself away from someone else's subscription model. I really liked Affinity Photo and expect to purchase soon. In the meanwhile I grabbed the Affinity Designer demo (v 1.7.2.471) to check it out. I have not been able to really get into it because I'm experiencing lock ups while using my graphics tablet. So far, it's happened while using the Vector Brush tool and the Pencil tool. I eventually get the little wait 'spinner' on screen and it just never comes back. This happened with my Huion 1409 (2048) tablet and then with my older WACOM Intuos 3 PTZ-1230 as well. The file has been nothing special... just a blank 8.5"x11" document where I've been trying out the various tools. I had recent drivers (12.4.2) from HUION but since they can sometimes be a little shaky I loaded up the WACOM with driver 6.3.15-3 (not the latest but known to work well with this Intuos tablet). My computer is running Windows 10 Pro on an HP z420 workstation, Xeon E5-1650 and 8GB RAM. Windows update to Windows 10, version 1903 installed on 8/18/2019 and is receiving regular updates. Event Viewer records the application hang: The program Designer.exe version 1.7.2.471 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1330 Start Time: 01d5721eeff12340 Termination Time: 10 Application Path: D:\Program Files\Affinity\Designer\Designer.exe Report Id: fa2ce131-209c-4e78-86c3-bd6f186fb0d6 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown Security and Maintenance : Problem Detail;s shows: Affinity Designer stopped responding and was closed: Description A problem caused this program to stop interacting with Windows. Faulting Application Path: D:\Program Files\Affinity\Designer\Designer.exe Problem signature Problem Event Name: AppHangB1 Application Name: Designer.exe Application Version: 1.7.2.471 Application Timestamp: 5d55daf0 Hang Signature: 64da Hang Type: 134217728 OS Version: 10.0.18362.2.0.0.256.48 Locale ID: 1033 Additional Hang Signature 1: 64dae1a06fecde370e8a45a4f5f31614 Additional Hang Signature 2: 0099 Additional Hang Signature 3: 0099679a98bf3005652bb5a02db07b4e Additional Hang Signature 4: 64da Additional Hang Signature 5: 64dae1a06fecde370e8a45a4f5f31614 Additional Hang Signature 6: 0099 Additional Hang Signature 7: 0099679a98bf3005652bb5a02db07b4e Extra information about the problem Bucket ID: 931a849fd7d26a6441ec5f4becfb8d64 (1291511972851584356) Apart from this little glitch I'm enjoying the demo. Hopefully it could be worked out. Thanks. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted October 1, 2019 Staff Share Posted October 1, 2019 Hi Skua, Thanks for letting us know. I've just been trying this myself using an Intuos 3 (PTZ-631W) and the 6.3.15-3 drivers and have been unable to reproduce it. I also tried using the Huion H58L with the 12.3.7 and again haven't been able to reproduce it. Was it quite a common occurrence, and is is something you'd be able to get a screen capture of? Also do you have 'High Precision Mode' enabled in Designer Preferences - if so turn that off and try again. If you could also try disabling Windows Ink in the Tablet Driver Preferences that may also help) Thanks, Quote Link to comment Share on other sites More sharing options...
skua Posted November 9, 2019 Author Share Posted November 9, 2019 Sean, Thanks for the reply. Sorry I wasn't able to get back to you in a timely fashion. Life kinda got in the way and my trial of Designer has since expired. I am, however, going to purchase Affinity Photo today and hopefully all will go smoothly. I'm trying to decide if I should run with my old WACOM Intuos 3 PTZ-1230 or install the newer HUION WH1409. Any feeling as to which would be most likely to give the best user experience? Thanks. Quote Link to comment Share on other sites More sharing options...
skua Posted December 1, 2019 Author Share Posted December 1, 2019 Just as a follow up... I did pick up Affinity Photo and I've been using it a bit with the Huion WH1409 and I've not experienced any issues with using the tablet. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.