nashi Posted September 21, 2019 Posted September 21, 2019 Hi, I had a file in Designer. I wanted to export but it was taking ages to generate the export for a PNG that was only going to be 500k in size. So I exited the file I was working on, back to the gallery. Then closed Designer. My file should have been saved but when I restarted Designer (which did fix the export issue) my file had the last 30 mins of work gone and it wasn’t in the history. I have had this happen before.
nashi Posted September 22, 2019 Author Posted September 22, 2019 Now I’ve had another issue, just lost a document palette I created and have been using for the past 2 days. It has vanished from the application/document I am working on.
Staff Callum Posted October 2, 2019 Staff Posted October 2, 2019 Hi Nashi, Welcome to the forums Please could you go into preferences and under performance see what File Recovery Interval is set to? Thanks Callum Please tag me using @ in your reply so I can be sure to respond ASAP.
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