Installation Failed

[BlueSailing]

I cannot get Affinity Photo to install.  I have Windows 10 Pro, Version 1809, Build 17763.678.  I have a 32 Gb solid state C drive with 2 Gb free and a 2 Tb internal hard drive with 1.2 Tb free.  

Please advise.  Thank you!

[Alfred]

Welcome to the Serif Affinity Forums, @BlueSailing.

Do you get any error messages? You might have a corrupt or incomplete download of the installer file. You can download a fresh copy from

https://affinity.store/update/windows/photo/1/

but your setup logs might offer up a clue to some other problem, in which case downloading a fresh copy of the installer would be a waste of time and ‘bandwidth’. To share those logs, press the WinKey (the key with the Windows logo, to the left of the space bar) and type or paste the following string, and then press ‘OK’:

%Temp%\AffinitySetup

In the Explorer window that opens, find the files Setup.log and SetupUI.log in the newest folder and attach them here.

[BlueSailing]

Here are the files but I did get a warning, "There was a problem uploading..."  I think it was file 200?

[BlueSailing]

I did not get an error message on the install.

 

[Callum]

Hi BlueSailing,

Welcome to the forums

Please could you try providing the setup logs that Alfred mentioned? They should allow me to look into this further for you.

Thanks

C

[BlueSailing]

Callum I thought I did send those to Alfred.  Maybe there was a glitch.  There are 5 folders and I'm attaching them to this msg.

Thanks for your help!

 

Setup.log

SetupUI.log

Setup.log

SetupUI.log

Setup.log

SetupUI.log

Setup.log

SetupUI.log

Setup.log

SetupUI.log

[Alfred]

From the ‘SetupUI.log’ file containing the timestamp 7:51:48 (which I think is the last one of the five):

Quote

+Out of disk space: Out of disk space -- Volume: 'C:'; required space: 1,178,391 KB; available space: 1,142,728 KB.  Free some disk space and retry.

 

[BlueSailing]

Thank you!  I'm about to gut my recycle bin.  It contains >10 Gb.

One other question.  Does Affinity Photos have a feature similar to Adobe Actions?  I need to automate some tasks, eg crop an image, add a filter, flatten, save to a specific folder on my computer.  I don't want to do this in batches, ie just single images.

 

[Alfred]

39 minutes ago, BlueSailing said:

Thank you!  I'm about to gut my recycle bin.  It contains >10 Gb.

You’re welcome!

39 minutes ago, BlueSailing said:

One other question.  Does Affinity Photos have a feature similar to Adobe Actions?  I need to automate some tasks, eg crop an image, add a filter, flatten, save to a specific folder on my computer.  I don't want to do this in batches, ie just single images.

Affinity Photo can’t read Photoshop actions but it includes its own Macros feature. Although you can use macros in batch jobs, this is optional.

 

[BlueSailing]

Thank you for your help today.  I'm up and running.  I love this program! I'm even seeing some things Photoshop doesn't have!

 

 

[BlueSailing]

Is there a way to assign a Function key to a macro?  eg assign F5 to a macro which will close an image without saving.

[walt.farrell]

1 hour ago, BlueSailing said:

Is there a way to assign a Function key to a macro?  eg assign F5 to a macro which will close an image without saving.

You really should start a separate topic for such an unrelated question

However, I'm not aware of any way to assign shortcuts to macros. And even if you could, a macro cannot close an image.