dontstopsteaminghams Posted September 18, 2019 Share Posted September 18, 2019 My Publisher document crashes on save, upon opening the file up it says one of the resources have been altered outside affinity, but it hasn't and the file is embedded (it's an eps file). Anyway when making a change and saving it just crashes. looks like the file is corrupted. the thumbnail on my macbook pro's Finder window shows the affinity publisher logo instead of a preview thumbnail of the file like other working publisher files. What should I do. Many thanks, Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted September 19, 2019 Staff Share Posted September 19, 2019 Hi @dontstopsteaminghams If you want to upload the file here I'll take a look and see what we can do. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
dontstopsteaminghams Posted September 19, 2019 Author Share Posted September 19, 2019 ok thanks Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted September 19, 2019 Staff Share Posted September 19, 2019 I've fixed the file (as far as I can see) and PM'd you a dropbox link for it. On Master D the pinned curve (the map location icon) had somehow become a bit corrupt, we are aware of a couple of bugs that can get files into the state yours was in, although yours seems slightly different to other files I've seen like this. I don't suppose you can maybe shed any light on the map icon (the curve on Master D) and anything that you might have done that could have caused it? Lots of copy and pasting? Was it from a duplicated page? Thanks, also aurora borealis!? At this time of year, at this time of day, in this part of the country, localized entirely within your kitchen!? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
dontstopsteaminghams Posted September 20, 2019 Author Share Posted September 20, 2019 Many thanks for fixing it! So that particular curve was copy-pasted in, so I didn't download the icon and then import it. But after that, I didn't copy-paste the icon again to other pages in the document. I can't remember if I copy-pasted the layer on the Master D slide, there might have been the original layer from which I had duplicated the pinned curve but deleted the original layer after I had finished editing the pinned curve. What I did do was pin it to the accompanying text, I clicked around pin inline with text first and float pin. (affinity publisher is still relatively new to me). I opened the pinning tab from studio, and I remember experimenting with most of the settings there for that icon. And I also experimented with resizing it and adjusting it's position, shifting its shape, and added colour adjustments to it, from the designer and photo personas. So in those personas I experimented with a bit of the styles tab (gel, neon etc), played around with the fill/gradient tool and flood fill tool, before realising i could just add a colour adjustment layer to it. But I hit 'undo' quite a lot and before I added the adjustment layers the changes I had made experimenting with the colours I had hit undo to before those changes were made if that makes sense. I can't remember if I duplicated pages 12 & 13 in the pages list and then made adjustments or if I just inserted the Master D onto a new spread and made adjustments to that. I think I had just inserted Master D and made any small adjustments because I'm pretty sure I had already set the colour adjustment layers to that icon in Master D beforehand. This entire document did come from a previous version of the publisher file that I still have, as in: edited that previous document and saved as a new separate document and made changes to this new one which has now become corrupted. However Master D was never in the old document, it was added as part of this new document. 12 hours ago, Jon P said: Thanks, also aurora borealis!? At this time of year, at this time of day, in this part of the country, localized entirely within your kitchen!? - YES and no, you may not see it.. Quote Link to comment Share on other sites More sharing options...
JHollenberg Posted September 21, 2019 Share Posted September 21, 2019 Hello, I have the same issue. The file worked previously like a charm, but today when I needed it, I made some changes and when I hit save the file crashes. Not once, but every time. Even after a restart from my computer. I have the latest version and running MacOs 10.14.6. Quote Link to comment Share on other sites More sharing options...
dontstopsteaminghams Posted September 22, 2019 Author Share Posted September 22, 2019 11 hours ago, JHollenberg said: Hello, I have the same issue. The file worked previously like a charm, but today when I needed it, I made some changes and when I hit save the file crashes. Not once, but every time. Even after a restart from my computer. I have the latest version and running MacOs 10.14.6. Yup sounds like what happened to me as a restart didn’t fix mine either, the file is probably corrupted somehow. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted September 24, 2019 Staff Share Posted September 24, 2019 @JHollenberg If you want to upload your file to the above dropbox link I'll take a look Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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