Rondem Posted September 16, 2019 Share Posted September 16, 2019 For some reason I cant export this file to PDF. I've tried to recreate the cause but was not able. I know I have rotated the artboard but i'm not shore if that's the reason. Am attaching the file. Artboard rotated Test - PDF export.afdesign Quote OS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134System Type x64-based PC Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 17, 2019 Staff Share Posted September 17, 2019 Hi Rondem, Thanks for the PDF. The document is failing due to the colour profile used in the document - the colour profile has a version number of 0.0 (this seems incorrect on the ICC profile's behalf) which is not supported by the PDF 1.7 format. If you change your document to regular sRGB instead of the black scaled version you've used it will export. Would it be possible for you to attach a copy of that ICC profile please? Quote Link to comment Share on other sites More sharing options...
Rondem Posted September 17, 2019 Author Share Posted September 17, 2019 I dont have any ICC profile set for my windows 10 color management. Thank you for the clarification, why it was a problem for not exporting. Good to know. Am attaching the Color Preferences of AD. Quote OS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134System Type x64-based PC Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 18, 2019 Staff Share Posted September 18, 2019 It will be the Colour Profile you have selected when you start a new document. If you start one now without changing any settings you may find it is set to sRGB black scaled. If you go to C:\Windows\System32\spool\drivers\color\ could you look for the sRGB black scaled.icc file (or a name similar to that) and attach it please? Quote Link to comment Share on other sites More sharing options...
Rondem Posted September 18, 2019 Author Share Posted September 18, 2019 Found this files that I think are relevant. Did not find any icc files that would mach the name of black scaled. wsRGB.cdmp wscRGB.cdmp sRGB Color Space Profile.icm Quote OS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134System Type x64-based PC Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 18, 2019 Staff Share Posted September 18, 2019 Unfortunately that doesn't look like its the file. Are you able to attach a copy of all the files (zipped up) from that folder please? Could you also attach the Log.txt file found in this directory as well please (presuming you don't have the Windows Store build): %APPDATA%\Affinity\Designer\1.0\ Thanks! Quote Link to comment Share on other sites More sharing options...
Rondem Posted September 18, 2019 Author Share Posted September 18, 2019 Have attached the files. Log.txt Color icc's.zip Hope I've done it correctly. Color icc's.zip Quote OS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134System Type x64-based PC Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 19, 2019 Staff Share Posted September 19, 2019 Thanks for those files! You have indeed done it correctly, and unfortunately it doesn't seem like that profile is on your system! Did you create that initial document from scratch? If you create a new RGB/8 document do you see 'sRGB IEC61966-2-1 black scaled' in the Colour Profile list? Quote Link to comment Share on other sites More sharing options...
Rondem Posted September 21, 2019 Author Share Posted September 21, 2019 Yes the document was made from new. Maybe I've scrolled by mistake to a different profile while working or making the file. This are the color profiles in AD. the Black scaled is listed. Quote OS Name Microsoft Windows 10 ProVersion 10.0.17134 Build 17134System Type x64-based PC Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted August 6, 2020 Staff Share Posted August 6, 2020 We have made fixes/improvements to this area (File fails to export ICC profile for PDF 1.6/1.7) of the program in the latest release. The fixes and how to update are described in these forum posts. Affinity Designer 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Designer 1.8.4 for macOS ( Mac App Store and Affinity Store ) Affinity Designer 1.8.4 for iOS ( Apple iPad Store ) Affinity Photo 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Photo 1.8.4 for macOS ( Mac App Store and Affinity Store ) Affinity Photo 1.8.4 for iOS ( Apple iPad Store ) Affinity Publisher 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Publisher 1.8.4 for macOS ( Mac App Store and Affinity Store ) We would appreciate you checking that this issue has now been resolved for you, Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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