benrymnd Posted September 15, 2019 Share Posted September 15, 2019 I have had to delete AP because it stopped responding?how can I download it again, cannot find were to download it from without going through Mac App Store were it says it will charge me for the download.I did not buy AP through the app store Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted September 15, 2019 Staff Share Posted September 15, 2019 To reinstall from the Mac AppStore please login using the Apple ID that was used to purchase Affinity Photo then you can re-download it from the Purchased section of your account jmwellborn 1 Quote Link to comment Share on other sites More sharing options...
jmwellborn Posted September 15, 2019 Share Posted September 15, 2019 (edited) 35 minutes ago, benrymnd said: I have had to delete AP because it stopped responding?how can I download it again, cannot find were to download it from without going through Mac App Store were it says it will charge me for the download.I did not buy AP through the app store Oops, sorry @DWright. This being a Sunday, I wasn't sure whether @benrymnd would have to wait until tomorrow, and so I floundered with this answer. Please excuse me. Did you buy it from the Affinity Store? If so, you should be able to log on -- affinity.serif.com then click on MENU, in the next screen click on My Account (left column) and there you will need to sign in to your Affinity account. From there you will be able to access your purchase of AP and download it again. Edited September 15, 2019 by jmwellborn Quote 24" iMAC Apple M1 chip, 8-core CPU, 8-core GPU, 16 GB unified memory, 1 TB SSD storage, Ventura 13.6. Photo, Publisher, Designer 1.10.5, and 2.3. MacBook Pro 13" 2020, Apple M1 chip, 16GB unified memory, 256GB SSD storage, Ventura 13.6. Publisher, Photo, Designer 1.10.5, and 2.1.1. iPad Pro 12.9 2020 (4th Gen. IOS 16.6.1); Apple pencil. Wired and bluetooth mice and keyboards. Link to comment Share on other sites More sharing options...
benrymnd Posted September 16, 2019 Author Share Posted September 16, 2019 Thanks for the reply jmwellborn will follow you're instructions Quote Link to comment Share on other sites More sharing options...
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