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I was move a file out of a project folder on my iPad Pro, then suddenly Affinity Designer crashed. When I opened Affinity again, my entire folder with several vector images was gone. Completely deleted. No folder, no files. Which seems completely impossible since Designer for the iPad only allows for deleting files one at a time.

 

Unfortunately, all of the vector images I lost were saved not up-to-date, so those files are completely gone now...

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Sorry to hear you have lost work. :( It pays to save outside of sandbox or a crash may cost you dearly. Use the Save or Save a Copy Options, then close the work file and then open the 'saved' version. Now when you save,  the .afdesign file will be updated. This way you make copies and store them as backups. 


IPad Pro 10.5/512GB   lpadOS 14.0 1 Apple Pencil (1st gen), Affinity Photo 1.8.4.186,  Affinity Photo beta1.9.0.199 Affinity Design 1.8.4.4, Publisher for iPad (21st century)

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Hi brittanilay,

Really sorry to hear that! Unfortunately I've not been able to reproduce. Are you able to reproduce the crashing behaviour you got? If so could you record a video and attach it please?

With regards to the missing files you could try the following:

  1. Download iMazing (Commercial application for Mac, but the free trial is only needed, unfortunately i'm not aware of any Windows applications)
  2. Connect your iPad to your Mac
  3. Make a backup of the iPad through iMazing
  4. In the top right click the iPad's name and select the backup
  5. Inside the Apps > Affinity Designer folder > Library > Application Support > com.seriflabs.affinitydesigner.ios > 
  6. Drag the Autosave folder to the desktop (iMazing trial allows 10 drag operations, so doing the folder will get all files exported at once)
  7. Renamed from .autosave to .afdesign and check through these files.

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@Sean P Thank you for the tip there Sean!

I'll have to try it sometime, although it looks like this method is good for flattened images rather than maintaining an affinity vector image? Still useful though! : ) I appreciate the workaround. 

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@DM1 Hello there! Thank you for taking the time to respond to my unusual issue! I tried to do these steps prior to reading your similar suggestion, and all I'm getting when I close the file in Affinity, and re-open the file from my Affinity Document on my iPad is a compressed/flattened image rather than a vector file... I think I may be doing something wrong here? : (  I'll try to create a video of my issue when I have a moment.

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6 minutes ago, brittanilay said:

all I'm getting when I close the file in Affinity, and re-open the file from my Affinity Document on my iPad is a compressed/flattened image rather than a vector file

A saved *.afdesign file should reopen with all of its layers intact. Are you sure you saved it instead of exporting it? (Even exporting should still retain vector data if you choose a format such as PDF or SVG.)


Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.8.4.186 • Designer for iPad 1.8.4.4 • iPadOS 14.2 (iPad Air 2)

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@Alfred Right! Normally if I save a file (in my iPad's Affinity file) it retains all of the vector layers. But just now, when I tried the method DM1 mentioned to close my file in Affinity after saving then reopening, I get a locked flattened file instead of multiple layers.

So unless I understood incorrectly, I tried:

Creating a vector file > Save (not exported) > Close file from affinity > open vector file from Affinity folder > receive flattened images only in Affinity for iPad.

 

Very unusual!

 

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Did you save with history? I'm pretty sure when you do the first save you get that option.


IPad Pro 10.5/512GB   lpadOS 14.0 1 Apple Pencil (1st gen), Affinity Photo 1.8.4.186,  Affinity Photo beta1.9.0.199 Affinity Design 1.8.4.4, Publisher for iPad (21st century)

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Try Sean P's suggestion re iMazing. It can recover files from iPad apps 'sandboxed' memory. 


IPad Pro 10.5/512GB   lpadOS 14.0 1 Apple Pencil (1st gen), Affinity Photo 1.8.4.186,  Affinity Photo beta1.9.0.199 Affinity Design 1.8.4.4, Publisher for iPad (21st century)

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Thnks for the iMazing trick. Saved my day.


iMac 27" Retina 2017, 3,4 GHz Intel Core i5, 8 GB 2400 MHz DDR4, OS X Mojave | Long-time Adobe veteran (I still remember Aldus Pagemaker, HA!), making the big move after going freelance. Running Publisher Beta along with Designer and Photo desktop versions. Loving what you guys are doing.

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