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3 hours ago, Tony B said:

Any advice, please?

Unfortunately, the only thing to do at the moment is wait!  RAW support is provided by LibRaw, which can't yet handle CR3.  There's a new release due out in a few weeks and there are mutterings that this will be the one to finaly support it.  

AP, AD & APub user, running Win10

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I've just had a look at LibRaw's News page - " CR3 support is expected in next public snapshot this Fall".  I've no idea how long it takes to include a new snaphot, and "expected" sounds a note of caution, but at least things are moving in the right direction.

AP, AD & APub user, running Win10

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  • 3 weeks later...

FYI, beta 1.8.0.486 on Windows, released today, says it has CR3 support.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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45 minutes ago, IanSG said:

Unfortunately it doesn't work with the images I've tried - "The file type is unsupported "

Are you using one of the cameras listed as supported for the 1.8 beta?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • Staff

As we are claiming CR3 support in the release notes, then if your files do not load into the 1.8.0 APh Windows beta please make a new post in that beta forum

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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  • Staff

Ok the entry in the changelist means something else to what I thought. It means specifically that the CR3 file extension has been added into the load and save dialogs on Windows. The flavour of the CR3 is determined by the libraw implementation (currently 0.19.5 in the 1.8.0 beta)

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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