Can't choose proper media type (Fine Art) when printing.

[flebeleb]

Hi,

I'm trying for the first time to print some photos on my Epson Stylus Photo R2880, using AP 1.7.2, Macos Mojave 10.14.5

In the print menu -> Color matching, I can choose the proper paper profile. However, once in the print settings section, I can't choose the proper media type, which should be Fine Art Paper -> Velvet Fine Art Paper according to the paper profile chosen. (I know it doesn't help here but I have no issue in Photoshop)

Any idea if I'm missing something?

Thanks a lot

 

[Callum]

Hi flebeleb,

Welcome to the forums

Please could you try uninstalling and reinstalling your printers graphic drivers?

Thanks

Callum

[flebeleb]

Hi Callum,

Thank you for your answer.

I've already done it and dit it again at your request, but it unfortunately doesn't change anything.

So strange. It looks like I can't choose anything else than the 'basic' papers.

I tried on Windows (Win7 64bits, AP 1.7.2) and it works seamlessly too... That's unfortunate because my mobile workstation is my macbook pro and I can't sort that out. I must miss a setup somewhere.

[Stevoster]

Hey flebeleb did you figure this out? I am having the same issue, Fine Art papers are greyed out. 

Thanks,
Steve.

[Stevoster]

Aha! Typical I figured it out straight after I posted haha. Change the paper source to 'Front Fine Art' and the Fine Art papers are visible. Hopefully same for your machine (I am Epson SC600)

 

S