ckm Posted September 13, 2019 Share Posted September 13, 2019 (edited) Am not able to create a new document in Affinity Designer since document setup doesn't work. All documents/artboard are only 1500px height times 400px wide default size. I want to create a 300X300px logo and haven't been able to do that, even though document setup was very easy before. Am not able to input the pixel sizes, they remain blank. What is the problem? Thanks. I have the latest Aff Designer version. Edited September 13, 2019 by ckm to mention I have latest version Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted September 14, 2019 Share Posted September 14, 2019 Are you on Mac or Windows, and what version of the OS? If it used to work before, what happened before it stopped working? Did you update Designer? Or the OS? ckm 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff DWright Posted September 14, 2019 Staff Share Posted September 14, 2019 Do you get a new document at all if select one of the default document sizes ckm 1 Quote Link to comment Share on other sites More sharing options...
ckm Posted September 14, 2019 Author Share Posted September 14, 2019 Hi Walt.farrell - Forgot to mention am on Windows. I updated Designer to latest version and since then document setup doesn't behave like before. Hi DWright - That's it. I tried working with the different default document sizes but document setup remains the same. Nothing changes when I click on the different default sizes. ALSO: I went back to work with old logo files to export them at smaller sizes. Am not able to change export sizes either. If the original Designer file was 500X700px am unable to change that file size by exporting a smaller size (which I was able to do before). Is no one reporting this? Thanks. Quote Link to comment Share on other sites More sharing options...
ckm Posted September 15, 2019 Author Share Posted September 15, 2019 Problem resolved. I had a Windows update. The numlock was turned off after that. This is why dimensions weren't working. Thanks for your attention. Quote Link to comment Share on other sites More sharing options...
Bad_Wolf Posted September 15, 2019 Share Posted September 15, 2019 Can happen to us all from time to time! ckm 1 Quote Link to comment Share on other sites More sharing options...
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