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swiftyUK

Another issue with latest release: Lost all Assets folders reverted to default

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Hi,

Anyone else getting very annoyed/frustrated with the latest release? Already logged an issue that I get an error when trying to import .abr files & now all the Assets that I've spent hours creating are gone - it's reverted to just the default ones. I really wanted Affinity to be a permanent replacement for PSD & AI but I'm beginning to wonder

Any suggestions/help would be appreciated. Thanks in advance

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It's not something with the update we've had reports on, has the app been recently reset and did you have any installation issues with the update?

Depending on your OS you can check the size of the asset.propcol file for both macOS and Windows, the default size will be 18KB.

Windows:

%APPDATA%\Serif\Affinity Designer\1.0\user

MacOS:

Users/<USERNAME>/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/user/

If the file is larger, it may still contain your assets, send me a PM with link to download that file so I can take a look.

 

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